Employment Services Turnaround Times

The following turnaround times are contingent upon all materials arriving in the Employment Office with complete and accurate information. Work will be processed in the order in which it was received. Materials received after 3pm will be counted in the next business day.

Published turnaround times may require adjustment to accommodate unexpected increases in work volume and/or reduction in resources. Email communication will be issued to SHR Service Team members and Recruitment Management System (RMS) users should any adjustments be necessary.

Contact your  Recruitment Specialist for more information.

Recruitment (i.e., open campus only, non-recruitment, waiver of recruitment)

Key Process Steps

By Whom

Turnaround Time

Review Recruitment Request

Talent Acquisition Consultant

Within 10 business days after request is submitted.

Create recruitment and post on UCSC web site

Talent Acquisition Consultant

Within 3 business days after request is classified.

Submit request for weekend local newspaper print ad

CHM, HM, or HRP

By 3pm on the Wednesday prior to publication date.

Place print advertising

Talent Acquisition Consultant

Per vendor deadlines.

Submit final ad campaign to JobElephant

Talent Acquisition Consultant

Within 3 business days after posting on UCSC web site.

Release initial batch of applications

Employment Staff

Within 2 business days after Initial Review Date (IRD).

Release subsequent batch of applications upon receipt of email request

Talent Acquisition Consultant

Within 2 business days after request is received.

Remove filled jobs from UCSC web site

Talent Acquisition Consultant

Within 3 business days after last job offer has been accepted.

Remove withdrawn jobs from web upon receipt of email request

Talent Acquisition Consultant

Within 3 business days after status of all applicants has been appropriately updated.

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Job Offers and PPS On-line Entry Update (OEU)

Key Process Steps

By Whom

Turnaround Time

Attempt to contact selected candidate for formal job offer

Talent Acquisition Consultant

Within 5 business days after offer request is submitted.

New hire/rehire PPS OEU (MO/MA closures will be taken into consideration when ever possible)

Talent Acquisition Consultant

Within 4 business days after Employment sign-up.

PPS OEU resulting from a current employee action.  Job offer accepted and action affective in same month

Talent Acquisition Consultant

If OEU is open at the time the offer is accepted: within 4 business days of the new appointment start date.  If OEU is closed at the time the offer is accepted:  within 4 business days of the OEU open period begin date.

PPS OEU resulting from a current employee action.  Job offer accepted in current month; action affective in future month

Talent Acquisition Consultant

Within the open OEU period of the month in which the new appointment becomes effective.

Route final “action” job offer paperwork to Service Team Rep.

Employment Staff

Within 3 business days after PPS OEU has been completed.

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Criminal History Background Check

Key Process Steps

By Whom

Turnaround Time

Notify Service Team Rep. via email when results contain “no criminal records”, delay, or reject

Employment Staff

Results processed every Friday

Contact Labor Relations and Sr. HRP when criminal history is reported

Employment Staff

Check DOJ web site daily, make contact ASAP.

Complete No Longer Interested (NLI) form and route to Employment

Service Team Representative

Immediately upon employee separation or movement out of a critical position.

RMS Technical Support

Key Process Steps

By Whom

Turnaround Time

First response to internal & external user inquiries

RMS System Administrator

Within 1 business day after receiving email or voice mail message.

Service Credit Verification

Key Process Steps

By Whom

Turnaround Time

Issue final UCSC or external agency service credit verification for current or previous employee

Employment Staff

Within 60 business days after request for UCSC verification is received, or external agency verification documentation is obtained.

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