Revisions to PPSM 70–Complaint Resolution

July 27, 2012

Unit Managers: Please post a paper copy of this message in your area for people who do not have regular computer access.

July 27, 2012

To:Policy-Covered Employees; Directors, Managers, and Supervisor

From: Pamela Peterson, Interim AVC Staff Human Resources

Re: Revisions to Personnel Policies for Staff Members (PPSM) 70–Complaint Resolution

Following universitywide review, the University of California, Office of the President has issued revisions to Personnel Policies for Staff Members (PPSM) 70–Complaint Resolution. The revised policy is effective July 1, 2012 and applies to Professional and Support Staff (PSS) employees and Managers and Senior Professionals (MSP) in Grades 1-7.

The revised policy provides detailed procedures that expand the opportunities to resolve complaints filed by policy-covered employees. The revisions better define the rights and responsibilities of both the employee and University, as well as provide transparency regarding the complaint resolution process.

The revised PPSM 70 Policy and Frequently Asked Questions are available on the At Your Service website. UCSC campus procedures are being developed to support the revised policy and will be distributed on campus and posted on the Staff Human Resources website.

If you have questions regarding the revisions to PPSM 70, please contact Renée Mayne, Senior Manager, Employee & Labor Relations at rmayne@ucsc.edu or 459-4332.

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