To get the best information from interviews, adopt the strategy that you want every applicant to be able to present his or her qualifications as thoroughly and as positively as possible. You can start by making sure that all applicants have the same expectations about the interview and that interview questions are well thought out in advance.
When you call to invite an applicant for an interview be sure to give information regarding how to get to the interview location, who will be involved in the interview, and what process will be followed (see Frequently Asked Question #37). Give the applicant an opportunity to ask questions.
Be cautious when leaving messages for an applicant that you are unable to reach in person in order not to jeopardize their current employment and to maintain confidentiality.
When scheduling the interview, ask every applicant whether there is anything they’ll need for the interview (e.g., map, disability accommodation, etc.).
If an applicant requests a disability accommodation you don’t know how to provide, call Staff Human Resources for information and assistance. For more information see Disabilities.
Schedule all interviews in fully accessible rooms with good lighting.
Consider providing the applicant with a copy of the interview questions a few minutes prior to the interview. This will allow the interviewee time to formulate a response and may relieve some stress for the individual during the interview.
