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Santa Cruz, CA 95064
Phone: 831-459-2009

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1201 Shaffer Road
Santa Cruz, CA 95060

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Last Revised: 12/04/2006

Violence in the Workplace Policies & Procedures
Section
Index
Introduction Employee Responsibilities
Policy and Procedures Supervisor Responsibilities
  Warning Signs Management Responsibilities
  De-Escalating Threatening Behavior Quick Reference Sheet
  Behavior Risk Assessment Team Online Training
  Incident Management  
  Managing the Aftermath of an Incident [Printer-Friendly Version]

Quick Reference Sheet

Warning Signs

  • Verbal, nonverbal, or written threats - or intimidation, explicit or subtle
  • Fascination with weaponry and/or acts of violence – carrying a concealed weapon
  • Expression of a plan to hurt self/others
  • Feelings of persecution, expressed distrust, especially with management
  • Fear reaction to employee among coworkers/clients
  • Expression of extreme desperation over family, financial or personal problems
  • Frequent interpersonal conflicts
  • Unable to take criticism of job performance
  • Displays of unwarranted anger
  • Moral righteousness – believing the organization is not following its rules
  • Violence toward inanimate objects
  • Sabotaging projects, computer programs or equipment
  • Holding a grudge against a specific person; verbalizing a hope that something will happen to him/her

What to do if there is an incident:

Employees

  • If an emergency, or if you suspect criminal conduct, call the UCSC Police Department immediately. Phone 9-1-1. Follow department safety plan.
  • If not an emergency, inform your supervisor of the incident.

Managers and Supervisors

  • If an emergency, or if you suspect criminal conduct call the UCSC Police Department immediately. Phone 9-1-1. Follow department safety plan.
  • If not an emergency, contact a member of the Behavior Risk Assessment Team, as appropriate.
    • University Police: 9-2231
    • Labor Relations: 9-2017
    • Staff Human Resources: 9-2009
    • Academic Human Resources: 9-4300
    • Counseling and Psychological Services: 9-2628

What to do following an incident:

  • Contact Counseling & Psychological Services, if appropriate, for initial debriefing and assessment. 9-2628

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