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Office Hours and Working With SHR How To Series
Presented below are the open office hours and Working With Staff Human Resources (SHR) offerings, dates and details for those Staff HR Departments that host them. The purpose of this page is to create a simplified way for our clients to access our experts around ongoing critical projects and HR tools. Highlights feature various aspects of Human Resources procedures and programs, including ePerformance, recruitment, benefits, employee development and retirement programs. These offerings are open to all UCSC staff consistent with state and federal law, and the UC Nondiscrimination Statement.
To request assistance on a specific issue click on each of the Departments below or send an email to SHRhelp@ucsc.edu for inquiries that are not addressed in the information below.
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Abusive Conduct
| Office Hours | Meeting Link / Location |
| The Abusive Conduct Office is not currently holding office hours. | You may contact us at reportabusiveconduct@ucsc.edu |
Benefits
| Office Hours | Meeting Link / Location |
| The Benefits staff and Leave staff are answering questions you may have about Health, Dental, Vision Benefits, other Benefits and your current or future leave. If you are a new employee, please read your New Hire Kit provided by UCPath and watch the Benefit orientation videos before our zoom meeting. A Zoom link will be provided to you after submitting this form. 1st and 3rd Monday from 3:30pm-4:30pm | Meeting Link / Zoom |
Business Operations and Administration (BOA)
| Office Hours | Meeting Link / Location |
| Open Office BOA Team Every Tuesday from 1:30pm-2pm | Meeting Link / Zoom |
| Open Office Web & Communications Team Every Friday from 11:00am-11:30am | Meeting Link / Zoom |
Compensation & Classification (C&C)
| Office Hours | Meeting Link / Location |
| The Compensation & Classification team will be available to answer questions you may have regarding classification review, equity and stipend processes. Every Thursday from 2pm-3pm | Meeting Link / Zoom |
| How To Series: Working with C&C | Audience / Series Dates and Times |
| Understanding the Classification Review Process | Managers & HR Liaisons / 12-5-25; 2pm-3p |
Employee and Labor Relations (ELR)
| Office Hours | Meeting Link / Location |
| ER Office Hours for ePerformance Help (Drop in & Waiting Room) Every Wednesday from 11am-12pm | Meeting Link / Zoom *No office hours on dates that overlap How To Training or Human Resources Advisory Group (HRAG) meetings. *No office hours 12/10/25, 12/24/25 and 12/31/25 |
| How To Series: Employee Relations Fundamentals | Audience / Series Dates and Times |
| Delivering Disciplinary Actions Pt. 2 | Managers & Supervisors / 12-10-2025; 11am-12pm |
| Advanced Corrective Action | Managers & Supervisors / 1-07-2026; 11am-12pm |
Learning & Development (L&D)
| Office Hours | Meeting Link / Location |
| Learning & Development is not currently holding office hours. | Please contact us at Learning & Development |
| How To Series: Working with L&D | Audience / Series Dates and Times |
| Please check our Upcoming Classes page for dates, times and registration links. | |
| How to Navigate the Learning Center | All Staff |
| How to Assign & Track Prof Development | Managers & Supervisors |
| How to Write Professionally | All Staff |
| How to Google Suite 1 | All Staff |
| How to Google Suite 2 | All Staff |
| Intro to Time Management Skills | All Staff |
| Intro to Project Management | All Staff |
| Customer Service in Higher Education | All Staff |
| AI Tools for Productivity (Jan ‘25) | All Staff |
| Management Skill Building | Managers & Supervisors |
| Other: On Demand Consulting available | Learning & Development |
Talent Acquisition (TA)
| Office Hours | Meeting Link / Location |
| Talent Acquisition Office Hours (Drop in & Waiting Room): The TA team will be available to answer questions regarding: steps & tools for starting a recruitment, screening/interviewing fair hiring best practices, the departmental informal offer process, TA conditional offer process, tools/processes from job posting to orientation for Supervisors. Every Tuesday from 11am-12pm | Meeting Link / Zoom |
| How To Series: Working with TA | Audience / Series Dates and Times |
| Special Hiring Programs Covers Special Hiring Programs: 1. TiLoL 2. Waiver of Recruitment 3. Pref-Rehire 4. Rehiring Retirees |