Business Operations and Administration

Banana Slug on a Glass SphereBOA brings solutions to a world that may be upside down!


The logistical, operational & communications foundation for SHR.

We changed our name! - Formerly known as Business Administration, Policy, Projects & Resources (BAPPR), we are now Business Operations and Administration (BOA). This name is more in line with our evolving responsibilities and services provided.

For Help with this Topic ...

Please Contact ...

  • SHR Unit budget
Elvia Ontiveros
Ryder Fletcher
  • Policy Review and Analysis
  • Strategic Planning
  • Special Projects

Elvia Ontiveros

  • Procurement Financial Support
  • Space/Facilities Management

SHR Procurement/Facilities/Tech support

  • Records Management
    • Personnel Record Access Requests
    • Personnel Records Maintenance
    • Records Retention Compliance
    • Subpoena/Record Request Response
  • Required Labor Law Notices

SHR Record Requests

  • Background Check Questions
  • LiveScan Coordination

Background Check Team
Livescan Fingerprinting

  • Service Credit Questions
  • Service Credit Vacation Calculations and Recognition

Service Credit Help

  • Web Updates/Banners
  • E-Blasts
  • Tuesday Newsday/News Release Requests
  • Special Communication Projects

Web Updates and Communications Support

  • Campaigns to Increase Staff Engagement
  • Team Building & Morale Boosting Activities

Sunshine Club

  • SHR Database Management
    • Background Check Database
    • Service Credit Solution Database
    • Seniority Calculator Database

Sterling Nicholson

- Staff Directory -

Mailstop: Staff Human Resources 
Location: Scotts Valley Center - 100 Enterprise Way
Note: All numbers are in the 831 Area Code

Elvia Ontiveros BOA Director
459-2959
Jade Weltchek BOA Administrative Specialist
459-1020
Alexiss Castaneda BOA HR Generalist
502-1417
Eleene Olson BOA HR Generalist
459-1587
Ryder Fletcher Budget Analyst 459-3929 rnfletch@ucsc.edu
Sterling Nicholson Business Process Analyst 502-1299 stnichol@ucsc.edu
Detmar Finke BAPPR Web/Digital Communications Specialist 459-1684 dhfinke@ucsc.edu
Teddy Danielson BOA Web Student Assistant - tddaniel@ucsc.edu
Jaicee Marshall BOA Student Assistant - jalymars@ucsc.edu
Michael Pucci BOA Student Assistant - mopucci@ucsc.edu
Isabella Walsh BOA Student Assistant - isrwalsh@ucsc.edu
John Tapia BOA Student Assistant - joantapi@ucsc.edu
Jason Maheru BOA Student Assistant - jmaheru@ucsc.edu