Evaluation Ratings

Rating Scale

5 = Exceptional

4 = Consistently exceeded expectations

3 = Met expectations

2 = Improvement needed

1 = Unacceptable

Rating Definitions

 Exceptional

• Surpassed all goals (Including stretch goals)
• Performance far exceeded expectations in all key areas of responsibility with exceptionally high quality of work and exceptional or unique contributions to organizational objectives
• Behavior consistently exemplified the highest values of the organization
• This rating is not given frequently (approx. top 10% across campus)

Consistently Exceeded Expectations

• Generally exceeded goals. (Essential and any stretch goals)
• Performance consistently exceeded expectations in key areas of responsibility, and the quality of work was generally excellent
• Exhibited model behavior that reflected the values of the organization

Met Expectations

• Met essential goals.
• Performance consistently met expectations in key areas of responsibility; at times may exceed expectations. The overall quality of work was good
• Is dependable, highly reliable, follows through on assignments
• Exhibited behavior consistent with the values of the organization

Improvement Needed

• Did not consistently meet essential goals
• Performance did not consistently meet job requirements
• Behavior may not consistently reflect the essential organizational values
• This performance rating would typically follow on-going counseling and coaching for improvement.
• Repeated overall annual ratings of “Needs Improvement” should not be tolerated. Aside from counseling and coaching, progressive discipline may be used for performance improvement. A plan to improve performance must follow and include clear expectations, deadlines, and formally scheduled one-on-one reviews for measuring the expected improvements

Unacceptable

• Failed to meet essential goals
• Performance egregiously failed to meet expectations
• Lack of improvement would likely be previously documented through progressive discipline
• Behavior may be contrary to essential organizational values
• Repeated overall annual ratings of “Unacceptable” should not be tolerated. Improvement is essential for continued employment. Progressive discipline is likely being  used for performance improvement. A plan to improve performance must follow and include clear expectations, deadlines, and formally scheduled one-on-one reviews for measuring the expected improvements