SHR Staff Changes: Congratulations and Farewell

June 23, 2017

Best wishes to Kelly, Frank and Marianne as they embark on an exciting new chapter!


This note describes benefits department changes that have been triggered by Frank Trueba's retirement. The changes described below are effective as of Frank’s retirement date of July 1, 2017. As a reminder, Madlyn Norman-Terrance manages both our compensation and benefits teams as a member of the staff human resources (SHR) leadership team. 

Kelly Roberts is the new assistant benefits manager for UC Santa Cruz. She began here in 1992 as the disability management coordinator. With 25 years of experience in this role she has served virtually all campus departments. Kelly has deep knowledge of benefits and a strong customer service orientation. Kelly is well-equipped to serve our campus. She will retain her client base handling disability cases and assume new managerial responsibilities in the benefits area. Kelly reports to Madlyn. Welcome to your new role, Kelly! 

Marianne McIvor is the new healthcare facilitator (HCF) for UC Santa Cruz. Starting in 2001, she served as a benefits representative before transitioning to the benefits office operations coordinator role. So, she is bringing a vast breadth of experience to her new role. Marianne has already begun helping staff, faculty and retirees with healthcare related issues. Marianne reports to Kelly. Welcome to your new role, Marianne!

We want to close by recognizing Frank's outstanding UC career. After working for a number of years at UCLA and UC Davis, he joined UC Santa Cruz in 1992. He had many roles during his time at UC Santa Cruz. For the past 16 years, he was the first and only person to hold the HCF position at UC Santa Cruz. This made him the second-longest serving HCF in the UC system! Additionally, since 2013 he has been serving in a dual capacity as the benefits manager. All in all, Frank has served the University of California for a total of 31 years.

Congratulations, thank you and best wishes to Frank!


Steven J. Stein

Associate Vice Chancellor & CHRO
Staff Human Resources
University of California, Santa Cruz
831-459-5806 office