Insourcing at UCSC – Department Services and Contacts

Updated as of June 17, 2025:
A “denial of service” email from the insourcing unit is no longer required for covered services, but it is still encouraged. The insourcing units listed in the table below are currently part of the review process in ServiceNow. Each unit that provides a covered service on campus will assess whether they can complete the requested work internally. If a unit confirms they are unable to insource the work, the request will proceed through the standard approval process.

This list below should be used to determine if a unit needs to submit a Contracting Out Request to be reviewed.

For questions and support, email contracting-out-support@ucsc.edu and/or elrinfo@ucsc.edu.

SX Covered Services

Department	Services	Contact Information
TAPS, Transportation and Parking Services	Transportation and Parking Service	General Inbox busreservations@ucsc.edu Tracy Feeman Transit Manager Adam Kraten TAPS Training and Safety Manager
UCSC Fleet Services	Fleet Services  Vehicle Maintenance & Repairs Accident Assistance Roadside Assistance Vehicle Purchases Metal Fabrication Wash Station Vehicle Fueling	General Inbox fleets@ucsc.edu Theo Diamantopulos Fleet Manager
Moving and Receiving Services	Moving Services	General Inbox receiving@ucsc.edu
UCSC Dining UCSC Catering	Food Services: Full-Service Catering Temporary Dining Employees	General Inbox hospitality@ucsc.edu Traci Takeuchi Assistant Director, Retail & Hospitality Services
UCSC Campus Security	Security Services: Excluding security for large events (over 100 people), overnight events (PM to AM), and off-site non UC owned or leased properties  Assistance with lockouts (limited to entry into the main residential hall) Securing buildings Providing first aid Assisting with documenting policy violations Reporting maintenance concerns Assisting with calls for fire, medical, or crisis assistance Traffic control as needed Conducting high-visibility community patrols Responding to service calls in coordination with UCSC PD Dispatch Reporting criminal activity Providing security for special events	Willie Brown Campus Security Manager
UCSC Physical Plant: Building & Utility Services Facilities and Infrastructure Operations Building Maintenance	Building Maintenance Excluding Skilled Crafts (K7) such as plumbing, carpentry, and electrical	General Inbox ppdo@ucsc.edu Marc Douvia Director, Building Utility & Fleet Services
UCSC Physical Plant: Grounds & Custodial Services Custodial Services Grounds and Road Services Refuse and Recycling Services	Grounds Keeping/ Pest Control Cleaning/ Custodial/ Janitorial/ Housekeeping Services	General Inbox ppdo@ucsc.edu Julie Sutton Director, Grounds & Custodial Services Josh Goldman Superintendent, Grounds Specialty Crews Shaune Burke Custodial Manager Lumpy Ervin Principal Custodial Supervisor Day Shift Operations Sal Pena Superintendent, Grounds Resource Recovery
Student Health Services	Hospital and Nursing Assistants (Vocational Nursing)
No UCSC Unit	Laundry Services