Violence in the Workplace

Section
Index
Introduction Managing the Aftermath of an Incident
Policy and Procedures Employee Responsibilities
  Examples of Prohibited Behavior Supervisor Responsibilities
  Warning Signs Management Responsibilities
  De-Escalating Threatening Behavior
Quick Reference Sheet
  Behavioral Intervention Team Online Training
  Being Prepared

Quick Reference Sheet

Warning Signs

  • Verbal, nonverbal, or written threats - or intimidation, explicit or subtle
  • Fascination with weaponry and/or acts of violence – carrying a concealed weapon
  • Expression of a plan to hurt self/others
  • Feelings of persecution, expressed distrust, especially with management
  • Fear reaction to employee among coworkers/clients
  • Expression of extreme desperation over family, financial or personal problems
  • Frequent interpersonal conflicts
  • Unable to take criticism of job performance
  • Displays of unwarranted anger
  • Moral righteousness – believing the organization is not following its rules
  • Violence toward inanimate objects
  • Sabotaging projects, computer programs or equipment
  • Holding a grudge against a specific person; verbalizing a hope that something will happen to him/her

What to do if there is an incident:

Employees

  • If an emergency, or if you suspect criminal conduct, call the UCSC Police Department immediately. Phone 9-1-1. Follow department safety plan.
  • If not an emergency, inform your supervisor of the incident.

Managers and Supervisors

  • If an emergency, or if you suspect criminal conduct call the UCSC Police Department immediately. Phone 9-1-1. Follow department safety plan.
  • If not an emergency, contact the Chair of the Behavioral Intervention Team: 9-3031

What to do following an incident:

  • Contact Counseling & Psychological Services, if appropriate, for initial debriefing and assessment. 9-2628