Upcoming Classes

This page displays current Learning & Development class and workshop offerings designed to serve the needs of UC Santa Cruz employees. We also collaborate with the campus community to advertise and support professional development and training opportunities offered by other Departments.

The upcoming classes listed below provide only abbreviated descriptions, and are arranged in chronological order. Please note that some classes may have multiple sessions, as noted in the class description. Be sure to register for each class in the series!


You can register for all Learning & Development courses through UC Learning Center, UC Santa Cruz’s online learning management system for staff. Remember to use your CruzID and gold password to gain access. Be sure to disable your popup blocker (or add uc.sumtotalsystems.com to the list of allowed sites in your pop-up browser settings).
Contact our UC Learning Center team for assistance.

Shelter-in-Place & COVID-19

Due to the necessity of remote work and social distancing, classes will be offered via Zoom. Please register via the UC Learning Center. Zoom meeting links will be shared via Google Calendar to registered employees. Please ensure you are logged into your UCSC Zoom account before joining.

If you call into a Zoom training, please identify yourself or email us directly to ensure you receive credit for attending. For questions on how to attend a Zoom meeting and for technical difficulties, please visit the ITS Zoom page or open a support ticket by emailing help@ucsc.edu.

Thank you for your understanding!

For accessibility-related inquiries, or if you encounter issues with the UC Learning Center, please contact LearningCenter@ucsc.edu.


  • ePerformance: Completing the Manager Evaluation

    July 13, 2022 9:00-10:30 am

    This course will focus on the end of the annual performance cycle, following completion of the Define the Criteria step in the employee’s evaluation. The main focus of this training is to review the performance rating system and provide guidance on how to write a concise, but comprehensive, narrative to support performance ratings. This course will not cover tool navigation of the ePerformance system. For training on how to navigate the ePerformance system, please refer to the ePerformance Tool Navigation course.


  • ABCs of Supervising Others: Part A

    July 21, 2022, 10:00 am-12:00 pm

    Making the Transition from Individual Contributor to Supervisor

    Target Audience: New supervisors limited or no experience and individuals who aspire to a supervisory role.

    This is part one of a four-part series; Level: Introductory

    Key Topics Covered:

    • Making the Transition
    • Responsibilities of a Supervisor
    • Key Behaviors and Attitudes
    • Understanding University Staff Work Populations


  • ABCs of Supervising Others: Part B

    July 28,2022, 10:00 am-12:00 pm

    Setting the Stage for Success as a Supervisor

    Target Audience: New supervisors with limited or no experience and individuals who aspire to a supervisory role.

    This is part two of a four-part series; Level: Introductory

    Key Topics Covered:

    • Goal Setting
    • Organizing for Success
    • Time Management Tips
    • Active Listening Techniques


  • Coping with Traumatic Events

    July 22, 2022, 10:30-11:30 am

    Traumatic events can range from acts of terrorism, war, natural disasters and infectious diseases outbreak such as COVID-19. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. In this program you will explore the broad emotional impact and look at a healthy way to cope.


  • ABCs of Supervising Others: Part C

    August 4, 2022, 10:00 am-12:00 pm

    Communicating for Success as A Supervisor

    Target Audience: New supervisors with limited or no experience and individuals who aspire to a supervisory role.

    This is part three of a four-part series; Level: Introductory

    Key Topics Covered

    • Communication skills
    • Giving Instructions, Orders, Requests, and Suggestions
    • Intro to Feedback Cycle


  • ABCs of Supervising Others: Part D

    August 11, 2022, 10:00 am-12:00 pm

    Communication Challenges

    Target Audience: New supervisors with limited or no experience and individuals who aspire to a supervisory role.

    This is part three of a four-part series; Level: Introductory

    Key Topics Covered:

    • Giving and Receiving Feedback
    • Managing Conflict
    • Managing Challenging Situations
    • Developing Relationships
    • Establishing Credibility


  • Preventing Burnout: An Optum Offering

    August 12, 2022, 10:30-11:30 am

    Recent evidence suggests that managers can influence employee burnout, directly and indirectly, through the actions they take and the health models that they too live by. What managers do and say matters. Even managers and supervisors who do not think they have a role as a health leader should consider attending this session because it will explore all the ways managers can help others to cope better with the strains of work-life. We will also investigate the limits and boundaries of a team leader’s involvement in the health of their team. Participants will: Understand recent research on managers’ impact on burnout.; Build awareness of the personal manager initiatives that can provide health leadership.; Learn when and how to have conversations about health with team members.


  • Managing Remote & Hybrid Teams

    August 18, 2022, 10:00 am-12:00 pm

    During this Pandemic we in higher education are experiencing increased pressures to change the way we interface with our teams, some of who may be remote, and some who are co-located. These distributed teams pose unique challenges, and this session will provide:

    • An overview of the trend towards distributed workforces, including the advantages and challenges of the model
    • A review of the changing work model and best practices for building parity and productivity across your team
    • Practices to establish a consistent team culture in a time of change
    • Opportunities to ensure engagement and safety for those whom you supervise
    • This training is geared towards professionals who supervise or manage full time staff.


  • Psychological Safety

    August 24, 2022, 9:30-11:30 am

    This course helps managers and supervisors understand the critical nature of psychologically safe work environments, and how they can affect the quality of team input and outcomes. Includes a fundamental understanding of concepts related to Psychological Safety, and tips and tools for creating a safe workspace. At the end of this course you will be able to:

    •  Define Psychological Safety
    • Understand the Four Stages of Psychological Safety 
    • Recognize the primary components and effects of safe environments
    •  Be introduced to tools to reframe our thinking and check our practices
    • Reflect on the relationship between safety and innovation


  • Fundamentals of Time Management

    September 14, 2022, 10:00-11:30 am

    This overview of time management discusses some of the tools and techniques for finding balance in your work life. Discuss the challenges of remote work, basic laws of time management, individual tools to use in organizing your work, and remaining motivated and healthy.


  • Intro to Google Part 1: Mail, Calendars, Forms & Hangouts

    September 29, 2022, 10:00 am-12 pm

    This workshop is designed to help new Google users come up to speed on the featured “Google Workspace” applications. Topics covered in this course include how to log into a Google account, navigate its interface, and use its component apps to complete common productivity tasks. Specific applications we will cover in Part 2 are Google Drive, Docs, Sheets and Slides.