Staff Human Resources Engagement Program

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Office Hours and Working With SHR How To Series

Presented below are the open office hours and Working With Staff Human Resources (SHR) offerings, dates and details for those Staff HR Departments that host them. The purpose of this page is to create a simplified way for our clients to access our experts around ongoing critical projects and HR tools. Highlights feature various aspects of Human Resources procedures and programs, including ePerformance, recruitment, benefits, employee development and retirement programs.

To request assistance on a specific issue click on each of the Departments below or send an email to SHRhelp@ucsc.edu for inquiries that are not addressed in the information below.


Office Hours Meeting Link / Location
The Benefits staff are answering questions you may have about Health, Dental, Vision Benefits and other Benefits. If you are a new employee, please read your New Hire Kit provided by UCPath and watch the Benefit orientation videos before our zoom meeting. A Zoom link will be provided to you after submitting this form.

1st and 3rd Monday from 3:30pm-4:30pm

Meeting Link / Zoom

How To Series: Working with Benefits

Audience / Series Dates and Times

Leave Checklist for Managers Managers / 1-31-25; 10am-11am
Leaves of Absence Overview: Leave Types, Job Protection & Income Replacement (Managers & Employees) All Staff / 1-31-25; 12pm-1pm
Family Member Eligibility Verification All Staff / 2-28-25; 12pm-1pm
Pregnancy Disability Leave All Staff / 3-28-25; 12pm-1pm
Office Hours Meeting Link / Location
Open Office BAPPR Team

Every Tuesday from 1:30pm-2pm

Meeting Link / Zoom
Open Office Web & Communications Team

Every Friday from 11:00am-11:30am

Meeting Link / Zoom
Office Hours Meeting Link / Location
The Compensation & Classification team will be available to answer questions you may have regarding classification review, equity and stipend processes.

Every Thursday from 2pm-3pm

Meeting Link / Zoom

How To Series: Working with C&C

Audience / Series Dates and Times

Understanding the stipend request process Managers & HR Liaisons / 10-17-24; 2pm-3pm
Understanding the equity review process Managers & HR Liaisons / 11-14-24; 2pm-3pm
Understanding/Using Recruiting Tools/Process: Job Builder Position Control Request (PCR) & ServiceNow (JOR) - team up with TA Managers & HR Liaisons / 11-20-24; 11am-12pm
Understanding the classification review process Managers & HR Liaisons / 12-5-24; 2pm-3pm
How to write a job description Managers & HR Liaisons / 1-23-25; 2pm-3pm
Considerations/understanding of organizational changes/updates Managers & HR Liaisons / 2-6-2025; 2pm-3pm
FLSA Information Managers & HR Liaisons / 3-13-2025; 2pm-3pm
UCPath Position Control Approval Training

Employees must sign up through the UC Learning Center to attend one of these training sessions.
Position Control Approvers

12-04-24; 1pm-3pm
1-22-25; 1pm-3pm
Office Hours Meeting Link / Location
Employee Relations Office Hours (Drop in & Waiting Room)

Every Wednesday from 11am-12pm

Meeting Link / Zoom
*No office hours on 11-20-24

How To Series: Working with ER

Audience / Series Dates and Times

What Does ELR Do? All Employees / 7-31-24; 11am-12pm
SMART Goal Setting Managers & Supervisors / 8-14-24; 11am-12pm
E-Performance Enhancements Managers & Supervisors / 9-25-24; 11am-12pm
The Probationary Period Managers & Supervisors / 10-23-24; 11am-12pm
Overview of ERIT Program Managers & Supervisors / 11-13-24; 11am-12pm
How to Approach Performance Concerns with Your Employee Managers & Supervisors / 12-11-24; 11am-12pm
Evening Session: The Probation Period and How to Approach Performance Concerns with Your Employee Managers & Supervisors / 12-17-24; 7 pm-8pm
How to Prep Investigatory/Weingarten Questions (Including LR) Managers & Supervisors / 1-22-25; 11am-12pm
Performance Concerns - Corrective Measures vs Letters of Warning Managers & Supervisors / 2-19-25; 11am-12pm
How to Implement a Handbook (Including LR) Managers & Supervisors / 3-26-25; 11am-12pm
PPSM - 70 Complaints Managers & Supervisors / 4-23-25; 11am-12pm
How to Address Gossip and Rumors / Employee Conflict Managers & Supervisors / 5-14-25; 11am-12pm
How To Series: Working with LR Audience / Series Dates and Times
What are Management Rights? Managers & Supervisors / 9-18-24; 11am-12pm
Accretion Bargaining Managers & Supervisors / 10-2-24; 11am-12pm
Navigating SHR website for ELR topics Managers & Supervisors / 10-15-24; 11am-12pm
Contracting Out at UCSC Managers & Supervisors / 11-5-24; 11am-12pm
Overview of Due Process (Skelly) Managers & Supervisors / 12-18-24; 11am-12pm
Change to Past Practice Managers & Supervisors / 1-7-25; 11am-12pm
Representation Overview (Weingarten) Managers & Supervisors / 2-4-25; 11am-12pm
Office Hours Meeting Link / Location
Learning & Development is not currently holding office hours. Please contact us at Learning & Development

How To Series: Working with L&D

Audience / Series Dates and Times

Please check our Upcoming Classes page for dates, times and registration links.
How to Navigate the Learning Center All Staff
How to Assign & Track Prof Development Managers & Supervisors
How to Write Professionally All Staff
How to Google Suite 1 All Staff
How to Google Suite 2 All Staff
Intro to Time Management Skills All Staff
Intro to Project Management All Staff
Customer Service in Higher Education All Staff
AI Tools for Productivity (Jan ‘25) All Staff
Management Skill Building Managers & Supervisors
Other: On Demand Consulting available Learning & Development
Office Hours Meeting Link / Location
Talent Acquisition Office Hours (Drop in & Waiting Room): The TA team will be available to answer questions regarding: steps & tools for starting a recruitment, screening/interviewing fair hiring best practices, the departmental informal offer process, TA conditional offer process, tools/processes from job posting to orientation for Supervisors.

Every Tuesday from 11am-12pm

Meeting Link / Zoom

How To Series: Working with TA

Audience / Series Dates and Times

Recruitment 101: “Getting Started” for New Managers or HR Liaisons Managers, Supervisors, HR Liaisons / 9-25-24; 10am-11am
Recruitment Recordkeeping: Understanding/Using the Recruitment Document Suite (RDS) Managers, Supervisors, HR Liaisons / 10-23-24; 10am-11am
Understanding/Using Recruiting Tools/Process: Job Builder Position Control Request (PCR) & ServiceNow (JOR) TA/C&C Managers, Supervisors, HR Liaisons / 11-20-24; 11am-12pm
Hiring your Selected Candidate (the informal offer, conditional offer & hiring process) Managers, Supervisors, HR Liaisons / 1-22-25; 10am-11am
Hiring Manager Role in Special Hiring Programs: Waivers of Recruitment, Rehiring Retirees, Transfer in Lieu of Layoff, Preferential Rehire Managers, Supervisors, HR Liaisons / 2-26-25; 10am-11am
Understanding fair hiring practices for Screening/Interviewing and final selection Managers, Supervisors, HR Liaisons / 3-19-25; 11am-12pm