Upcoming Classes
This page displays current Learning & Development class and workshop offerings designed to serve the needs of UC Santa Cruz employees. We also collaborate with the campus community to advertise and support professional development and training opportunities offered by other Departments.
The upcoming classes listed below provide only abbreviated descriptions, and are arranged in chronological order. Please note that some classes may have multiple sessions, as noted in the class description. Be sure to register for each class in the series!
HOW TO REGISTER
You can register for all Learning & Development courses through our UC Learning Center, UC Santa Cruz’s online learning management system for staff. Remember to use your CruzID and gold password to log in. Be sure to disable your popup blocker (or add uc.sumtotalsystems.com to the list of allowed sites in your pop-up browser settings). Contact our UC Learning Center team for assistance.
Please register via the UC Learning Center. Zoom meeting links will posted in the UC Learning Center and shared via Google Calendar to registered employees. Please ensure you are logged into your UCSC Zoom account before joining.
If you call into a Zoom training, please identify yourself or email us directly to ensure you receive credit for attending. For questions on how to attend a Zoom meeting and for technical difficulties, please visit the ITS Zoom page or open a support ticket by emailing help@ucsc.edu.
Thank you for your understanding!
For accessibility-related inquiries, or if you encounter issues with the UC Learning Center, please contact LearningCenter@ucsc.edu.
The Power of Clear Communication: Building Daily Performance Management Practices
March 18, 2025 10:00am-12:00pm
In this workshop, we address year-round, every day approaches to performance management through the process of effective communication and goal setting. Creating a culture of clear expectations, with all parties understanding their roles and responsibilities, increases productivity and professional growth while building trust. We encourage supervisors and managers to participate.
Psychological Safety: Creating an Environment for Success
March 20, 2025 10:00am-12:00pm
This course helps managers and supervisors understand the critical nature of psychologically safe work environments, and how they can affect the quality of team input and outcomes. At the end of this course, you will have an understanding of the stages of Psychological Safety, and recognize the primary components and effects of safe environments. Includes tips and tools for assessing team safety, and creating a safe workspace. Includes an introduction to tools that will help us to check our practices.
Managing Organizational Change and Other Opportunities
April 3, 2025 10:00am-12:00pm
A key challenge for managers is motivating and engaging employees during times of organizational change. To survive and grow in volatile markets, organizations have to embrace change; they have to innovate and adapt. However, because change involves uncertainty, it's stressful, and it can impact employee motivation and productivity – just at a time when an organization needs everyone to pull together and give their best efforts. In this course, you'll learn change management techniques to help you recognize and manage employee stress, as well as your own stress, during periods of change. You'll also learn about common reactions to change, and strategies for managing change to enable you to engage, motivate, and support employees.
Embracing Differences: Fostering Cultural Humility in the Workplace
April 8, 2025 10:00am-12:00pm
Cultural Humility is a philosophy, skills, and practices that empower individuals to effectively engage in more authentic and respectful interpersonal relationships, in service of creating a more inclusive and collaborative work environment. Through engaging activities and discussions, participants will gain insights to expand their cultural perspectives, and will leave with practical skills and actionable steps to advance the agenda of cultural humility: to create a trusting workplace culture that embraces diversity, promotes dignity, and thrives in the face of diversity. Objectives: By the end of the workshop, participants will: · Better understand the cultural dimensions present in every organization · Identify and reflect on biases and assumptions related to cultural differences · Develop skills to foster a caring dignified workplace environment.
The Dignity Factor: Creating a Positive Work Environment
April 22, 2025 10:00am-12:00pm
This workshop will provide an introduction to the vital role of dignity in the workplace for strengthening relationships, resolving conflict, and making organizations healthier. Participants will learn practical guidelines for identifying elements of dignity, and behaviors that may compromise dignity; and discuss actionable steps to navigate challenging situations, and foster an inclusive workplace culture that values the dignity of every individual.
Navigating Difficult Conversations: Creating shared Meaning
April 25, 2025 10:00am-12:00pm
How can you reframe high stakes communication from competition to collaboration? What is the path forward to creating shared pools of meaning, and common goals? This class will address these questions, and provide tools to help you create better interactions.
Cultivating Emotional Intelligences In Remote Workspaces
Enhance your remote work experience with the Emotional Intelligence framework. Address the unique challenges of remote and hybrid environments, and gain practical tips for personal growth and team development. Learn how to build trust, encourage open communication, and create a culture where every team member feels valued and empowered to contribute their best. Leave with actionable steps and strategies to nurture E.I. in collaborative virtual workspaces.
Professional Writing Skills
May 21, 2025 10:00am-12:00pm
Enhance your remote work experience with the Emotional Intelligence framework. Address the unique challenges of remote and hybrid environments, and gain practical tips for personal growth and team development. Learn how to build trust, encourage open communication, and create a culture where every team member feels valued and empowered to contribute their best. Leave with actionable steps and strategies to nurture E.I. in collaborative virtual workspaces.
Introduction to Google Suite, Part 1: Mail, Calendar, Forms & Hangouts
May 23, 2025 10:00am-12:00pm
This workshop is designed to help new Google users come up to speed on the featured “Google Workspace” applications. Topics covered in this course include how to log into a Google account, navigate its interface, and use its component apps to complete common productivity tasks. Specific applications we will cover in Part 1 are Google Mail, Calendar, Forms and Hangouts.
Introduction to Google Suite, Part 2: Drive, Docs, Sheets & Slides
May 27, 2025 10:00am-12:00pm
This workshop is designed to help new Google users come up to speed on the featured “Google Workspace” applications. Topics covered in this course include how to log into a Google account, navigate its interface, and use its component apps to complete common productivity tasks. Specific applications we will cover in Part 2 are Google Drive, Docs, Sheets and Slides.
Cultivating Mindful Practices for Personal Leadership in Turbulent Times
June 5, 2025 10:00am-12:00pm
Cultivating Mindful Practices for Personal Leadership in Turbulent Times Course Description: In these times of continuous change the world is calling us to respond and lead ourselves and others in a different way. Mindful Leadership is about consciously responding to life’s circumstances rather than reacting in automatic pilot; and taking initiative in your roles and relationships with authenticity, awareness, and confidence. Practicing Mindfulness cultivates our ability to pay attention to our experience from moment to moment, teaching us to become aware of what is going on in our mind and body without judgment, reaction, and distraction. In this experiential session you will learn three body-mind practices to help introduce mindfulness in your every-day life and work, while further developing internally-driven leadership ability.
Managing Stress and Building Resilience with Mindful Presence
June 12, 2025 10:00am-12:00pm
In today's fast-paced and ever-changing work environments, the ability to effectively manage stress and build resilience is essential for both personal health and organizational success. This experiential comprehensive workshop provides participants with opportunities to explore their personal experiences of stress and resilience; gain new knowledge and skills; raise awareness of somatic, emotional, and mental states; learn practical tools to enhance personal resilience; and thrive in the workplace.
Transforming Your Transactions: The Customer Service Lattice
June 17, 2025 10:00am-12:00pm
In higher education, our outcomes are often the result of people across departments coming together in mutual support. This training examines the customer service function in the university environment and practices the communication skills that will help us to navigate it successfully.
The Power of Clear Communication: Building Effective Performance Management Practices
June 18, 2025 10:00am-12:00pm
Creating a culture of clear expectations, with all parties understanding their roles and responsibilities, increases productivity and professional growth while building trust. In this workshop we address approaches to performance management through the process of effective communication. We encourage supervisors and managers to participate.
