Upcoming Classes

This page displays current Learning & Development class and workshop offerings designed to serve the needs of UC Santa Cruz employees. We also collaborate with the campus community to advertise and support professional development and training opportunities offered by other Departments. Unless otherwise noted, classes are sponsored and taught by Learning & Development personnel.

The upcoming classes listed below provide only abbreviated descriptions, and are arranged in chronological order. Please note that some classes may have multiple sessions, as noted in the class description. Be sure to register for each class in the series!

For a complete description of our classes and works, please refer to our Course Catalog page!

HOW TO REGISTER

You can register for all Learning & Development courses through UC Learning Center, UC Santa Cruz’s online learning management system for staff. Remember to use your CruzID and gold password to gain access. Be sure to disable your popup blocker (or add uc.sumtotalsystems.com to the list of allowed sites in your pop-up browser settings). For fee-based courses, you will need to provide a Fund, Organization, and Account information (known as a FOAPAL).

SPRING 2020 & COVID-19

Due to the necessity of remote work and social distancing, classes will be offered via Zoom. Please continue to register via the UC Learning Center. Zoom meeting links will be shared with registered participants the day before a workshop or class. Thank you for your understanding!

For accessibility-related inquiries, or if you encounter issues with the UC Learning Center, please contact LearningCenter@ucsc.edu.


  • ABCs of Supervising Others: Part A

    Tuesday, April 7, 2020; 9-11 AM; Scotts Valley Center, Room 1101 (via Zoom)

    Making the Transition from Individual Contributor to Supervisor
    Target Audience: New supervisors limited or no experience and individuals who aspire to a supervisory role. This is part one of a four-part series.
    Level: Introductory
    Key Topics Covered:

    • Making the Transition
    • Responsibilities of a Supervisor
    • Key Behaviors and Attitudes
    • Understanding University Staff Work Populations
    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.

  • Toxic Leadership: A Systems View

    Wednesday, April 8, 2020; 10 AM -12 PM; Scotts Valley Center, Room 1101
    (via Zoom)

    • Toxic leadership is an important topic that affects many of us, and the more we understand it the better we can act to address it. At this session, attendees will gain a deeper understanding of the systems that enable, support and even create toxic leadership. We will cover the research that exists around this topic and explore where that research ends. In addition, attendees will learn to analyze any toxic leader situation as a system using the Toxic Triangle framework and will walk away with at least one idea of how to make progress on this important issue in whatever context they find it.
    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.


  • ABC’s of Supervising Others: Part B

    Tuesday, April 14, 2020; 9-11 AM; Scotts Valley Center, Room 1101 (via Zoom)

    Setting the Stage for Success as a Supervisor
    Target Audience: New supervisors with limited or no experience and individuals who aspire to a supervisory role. This is part two of a four-part series.
    Level: Introductory
    Key Topics Covered:

    • Goal Setting
    • Organizing for Success
    • Time Management Tips
    • Active Listening Techniques

    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.


     

  • Introduction to G Suite: Gmail, Calendar, Forms and Hangouts

    Wednesday, April 15, 2020; 2:00- 4:00 PM; Kerr Hall, Room 8 (via Zoom)

    G Suite is Google’s office productivity suite. This workshop is designed to help new G Suite users come up to speed quickly on the featured applications. Topics covered in this course include how to log into a G Suite account, navigate its interface, and use its component apps to complete common productivity tasks. Specific applications we will cover are Gmail, Google Calendar, Google Forms, and Google Hangouts.

    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.

  • ABC’s of Supervising Others: Part C

    Tuesday, April 21, 2020; 9-11 AM; Scotts Valley Center, Room 1106 (via Zoom)

    Communicating for Success as A Supervisor
    Target Audience: New supervisors with limited or no experience and individuals who aspire to a supervisory role. This is part three of a four-part series.
    Level: Introductory
    Key Topics Covered:

    • Communication skills
    • Giving Instructions
    • Orders, Requests, and Suggestions
    • Intro to Feedback Cycle

    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.


     

  • Introduction to G Suite: Docs, Drive, Sheets and Slides

    Wednesday, April 22, 2020; 2-4 PM; Kerr Hall, Room 8 (via Zoom)

    G Suite is Google’s office productivity suite. This workshop is designed to help new G Suite users come up to speed quickly on the featured applications. Topics covered in this course include how to log into a G Suite account, navigate its interface, and use its component apps to complete common productivity tasks. Specific applications we will cover are Google Drive, Docs, Sheets and Slides.

    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.

  • How to Understand and Develop Emotional Intelligence

    Tuesday, April 14, 2020; 2-4 PM; Scotts Valley Center, Room 1101 (via Zoom)

    Attendees will learn all about Emotional Intelligence (EQ) – from its definition to strategies for enhancing it. This program will help participants identify stress reduction techniques and guide them through writing their own action plan for developing their EQ. 

    Participants will:

    • Define EQ
    • Assess individual EQs
    • Develop a “feeling” vocabulary
    • Examine the basic concepts of EQ
    • Write an action plan for developing EQ
    • Determine the benefits of a healthy EQ
    • Explore strategies for enhancing EQ skills
    • Identify appropriate stress reduction techniques
    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.

  • Managing My UCSC Career

    Thursday, April, 23, 2020; Kerr Hall, Room 60/62, 10- 11 AM (via Zoom)

    This is the first of three career development workshops offered by Learning & Development. The goal of this session is to introduce employees to the ‘My UC Career Portal’ (a free online career development tool, available to all UC employees) and the benefits of working with a career coach. This class is taught by Debbie Melnikoff, Third Wave Career Coaching. Topics will include:

    • The importance of managing one’s own career in today’s marketplace
    • The tools and resources available at UC Santa Cruz (online portal and career coaching) for employees to manage their careers
    • How to sign up for career coaching including prerequisites for coaching
    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.

  • ABC’s of Supervising Others: Part D

    Tuesday, April 28, 2020; 9-11 AM; Scotts Valley Center, Room 1106 (via Zoom)

    Communication Challenges
    Target Audience: New supervisors with limited or no experience and individuals who aspire to a supervisory role. This is part three of a four-part series.
    Level: Introductory
    Key Topics Covered:

    • Giving and Receiving Feedback
    • Managing Conflict
    • Managing Challenging Situations
    • Developing Relationships 
    • Establishing Credibility

    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.


     

  • Budget and Financial Management #1: The University Budget

    Tuesday, May 5, 2020: 9:30- 12 PM; Kerr Hall, Room 1101 (via Zoom)


    This is the first class in the UCSC Budget and Financial Management Course Series: A high-level explanation of the university budget. The class will review university funding streams and explain how funds are distributed and utilized on our campus. 
    • It is strongly recommended though not required that employees attend these classes in sequence
    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.

  • Addressing Bullying and Abusive Conduct (for Managers)

    Tuesday, May 5, 2020; 1:30- 4 PM; Scotts Valley Center, Room 1101 (via Zoom)

    As a manager, one of your responsibilities is to protect staff members from abusive conduct in the workplace. In this short workshop, we will review the basics of preventing and managing bullying at UCSC. Topics will include:

    • Informing staff of University guidelines and expectations
    • Responding to individual complaints about bullying
    • Effectively intervening in patterns of abusive conduct
    • Providing appropriate resources and referrals to those who have engaged in bullying, and those on the receiving end
    • Finding the information and support you may need along the way

    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.


  • Tell Your Story: Developing a Memorable Pitch

    Tuesday, May 12, 2020; Kerr Hall, Room 60/62, 10 AM- 12 PM (via Zoom)

    This is the second of three career development workshops offered by Learning & Development. The workshop series is designed around the new 'My UC Career' online career development tool. The workshops’ contents are designed to be cumulative, so it is recommended that participants attend each in sequence. It is also recommended that participants complete the ‘Tell Your Story’ Module in the 'My UC Career' portal in preparation. This class is taught by Debbie Melnikoff, Third Wave Career Coaching.

    The goals of ‘Tell Your Story’ workshop will include:

    • Building from the ‘Tell Your Story’ Module in My UC Career to develop a compelling story to be in used in networking situations and interviews
    • Crafting content for Cover Letters and LinkedIn profiles
    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.

  • ABC’s of Supervising Others: Part 1

    Tuesday, May 12, 2020; 8:30 AM- 12:30 PM; Scotts Valley Center, Room 1101- Click to Register (via Zoom)

    • This course is for people who are new supervisors or who are interested in a supervisory position. This first course focuses on making the transition and adjusting to the supervisor role, key attitudes and behaviors, setting goals, planning for success and active listening. 

    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.


     

  • Avoiding Burnout

    Wednesday, May 13, 2020, 9-10 AM; Kerr Hall, Room 60/62 (via Zoom)
    In today’s work environment, many of us feel pressured to work faster, harder and longer hours. It’s easy to allow our jobs to become our lives. For many, this can lead to burnout, resulting in decreased productivity and dissatisfaction, among other things. Participants in this program will examine causes of burnout, as well as potential remedies. They also will come out of this program with ideas to decrease their likelihood of experiencing burnout.
    Program highlights:
    • Define burnout and locate participant’s position on the burnout continuum
    • Determine causes of burnout
    • Examine myths surrounding burnout
    • Explore remedies
    • Identify what participants can control
    • Use satisfiers and factors within participant control to develop a personal plan for reducing burnout

    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.


     

  • Budget and Financial Management #2: Managing the Campus Budget

    Thursday, May 14, 2020; 9:30- 12 PM; Kerr Hall, Room 60/62 (via Zoom)

    • This is the second class in the UCSC Budget and Financial Management Course Series: A general explanation of how budget is managed centrally and across campus. We’ll discuss the campus chart of accounts, elements of the FOAPAL, the financial calendar, campus financial systems and what comprises the operating budget. 
    • It is strongly recommended though not required that employees attend these classes in sequence.

    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.


     

  • Budget and Financial Management #3: Managing Your Campus Budget

    Tuesday, May 19, 2020; 9:30- 12 PM; Kerr Hall, Room 60/62 (via Zoom)

    This is the third class in the UCSC Budget and Financial Management Course Series. This class covers best practices for managing a budget on campus. Topics covered include appropriate fund use, the process for establishing fees and recharge rates, the short-term interest pool (STIP), central benefits pools, composite benefit rates, budgeting for cost increases, and available resources for budget managers. The differences in managing core-funded budgets versus recharge/auxiliary budgets will be explained throughout.
    • It is strongly recommended though not required that employees attend these classes in sequence.

    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.


     

  • ABC’s of Supervising Others: Part 2

    Tuesday, May 19, 2020; 8:30 AM- 12:30 PM; Scotts Valley Center, Room 1101 (via Zoom)

    • This course is for people who are new supervisors or who are interested in a supervisory position. This second course focuses on communication skills for managers, giving and receiving feedback, providing instructions, managing conflicts, and challenging situations, and developing relationships.

    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.


     

  • Budget and Financial Management #4: Demystifying Financial Transactions

    Thursday, May 28, 2020; 1:30- 4 PM; Kerr Hall, Room 60/62 (via Zoom)

    This is the fourth class in the UCSC Budget and Financial Management Course Series. This class dives into the minutia of the Financial Transactions Report. (a.k.a. “the general ledger”). Participants will get a better understanding of the timeliness of budgetary and financial transactions, how to read the financial transactions report, where to get help if something is unclear, and commonly misunderstood transactions.
    • It is strongly recommended though not required that employees attend these classes in sequence.

    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.


     

  • How to Be an Effective Workplace Leader

    Thursday, May 28, 2020; Scotts Valley Center, Room 1101, 3- 4 PM (via Zoom)

    Today, leadership requires a more complex set of skills and values than at any time in the past. Vision, trust, integrity and empowerment have become critical elements of effective leadership. This training will provide the framework for becoming an effective and ethical leader whether leading a small team of people or a large organization. 

    Participants will: 

      • Identify the challenges of leadership 
      • Discuss the myths and realities of leadership 
      • Describe the qualities of an effective leader 
      • Create an action plan for developing leadership skills 
      • Determine the difference between leaders and managers 
      • Define the differences between leadership today and in the past 

    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.


     

  • Coming to Terms with Our Differences

    Thursday, June 4, 2020; 1- 4 PM; Scotts Valley Center, Room 1101 (via Zoom)

    The more diverse our work environment, the more we are called upon to work with people who are different from ourselves. People of different generational, cultural and class backgrounds often have different "norms." Add to these differences other factors such as temperament, style and values and the potential for conflict multiplies. This workshop will explore the relationship between diversity and conflict, and provide tools for building understanding and rapport.

    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.


  • Navigating Your Network

    Thursday, June 11, 2020, Kerr Hall, Room 60/62, 10 AM -12 PM (via Zoom)

    This is the third of three career development workshops offered by Learning & Development. The workshops’ contents are designed to be cumulative, so it is recommended that participants attend each in sequence. Participants should complete the ‘My Story’ and “Network and Research” Module in the My UC Career portal before attending. This class is taught by Debbie Melnikoff, Third Wave Career Coaching.

    The goals of ‘Navigating Your Network’ will include:

    • Learn strategies for developing a professional network
    • Adopt a ‘consultant’s’ mindset to identify opportunities at UC Santa Cruz to maximize career potential
    • Learn to navigate and expand your network, including LinkedIn 

    Zoom meeting information will be shared with registered participants the day before a scheduled training or workshop.