Upcoming Classes

This page displays current Learning & Development class and workshop offerings designed to serve the needs of UC Santa Cruz employees. We also collaborate with the campus community to advertise and support professional development and training opportunities offered by other Departments. Unless otherwise noted, classes are sponsored and taught by Learning & Development personnel.

The upcoming classes listed below provide only abbreviated descriptions, and are arranged in chronological order. Please note that some classes may have multiple sessions, as noted in the class description. Be sure to register for each class in the series!

For a complete description of our classes and works, please refer to our Course Catalog page!

HOW TO REGISTER

You can register for all Learning & Development courses through UC Learning Center, UC Santa Cruz’s online learning management system for staff. Remember to use your CruzID and gold password to gain access. Be sure to disable your popup blocker (or add uc.sumtotalsystems.com to the list of allowed sites in your pop-up browser settings). For fee-based courses, you will need to provide a Fund, Organization, and Account information (known as a FOAPAL).

For accessibility-related inquiries, or if you encounter issues with the UC Learning Center, please contact LearningCenter@ucsc.edu.


  • Managing My UC Santa Cruz Career

    Tuesday, August 20, 2019; 9 AM- 12 PM; Kerr Hall Room 60/62

    The goal of this session is to introduce employees to the ‘My UC Career Portal’ (a free online career development tool, available to all UC employees) and the benefits of working with a career coach. This class is taught by Debbie Melnikoff, Third Wave Career Coaching.

    Topics will include:

    • The importance of managing one’s own career in today’s marketplace
    • The tools and resources available at UC Santa Cruz (online portal and career coaching) for employees to manage their careers
    • How to develop a compelling story to be in used in networking situations and interviews
    • Crafting content for Cover Letters and LinkedIn profiles
    • Practicing memorable pitches in class

  • Introduction to G Suite: Docs, Drive, Sheets, and Slides

    Friday, August 23, 2019; 10 AM- 12 PM; Kerr Hall, Room 8

    G Suite is Google’s office productivity suite. This course is designed to help any novice G Suite user come up to speed quickly on the featured applications.
    • Topics covered in this course include how to log into a G Suite account, navigate its interface, and use its component apps to complete common productivity tasks. Specific applications we will cover are Google Drive, Docs, Sheets and Slides.

  • Introduction to G Suite: Gmail, Calendar, Forms, and Hangouts

    Tuesday, August 27, 2019; 2- 4 PM; Kerr Hall, Room 8

    G Suite is Google’s office productivity suite. This course is designed to help any novice G Suite user come up to speed quickly on the featured applications.
    • Topics covered in this course include how to log into a G Suite account, navigate its interface, and use its component apps to complete common productivity tasks. Specific applications we will cover are Gmail, Google Calendar, Google Forms, and Google Hangouts.

  • Spreadsheets: Advanced Essentials

    Wednesday, September 11, 2019; 9 AM- 12 PM; Scotts Valley Center Room 1101

    Advanced Essentials will mainly work in Excel, with some crossover into Google Sheets. This course is aimed at people who actively use spreadsheets and would like additional tools for sorting, organizing and analyzing data.
    • This is not a beginner course, and we will not be going over spreadsheets basics.
    • This is a short course that will introduce participants to formulas, functions, pivot tables and macros.

  • Spreadsheets: Advanced Essentials

    Thursday, September 12, 2019; 9 AM- 12 PM; Scotts Valley Center, Room SVC 1125

    Advanced Essentials will mainly work in Excel, with some crossover into Google Sheets. This course is aimed at people who actively use spreadsheets and would like additional tools for sorting, organizing and analyzing data.
    • This is not a beginner course, and we will not be going over spreadsheets basics.
    • This is a short course that will introduce participants to formulas, functions, pivot tables and macros.

  • Resilience: Navigating the Unexpected with Grace

    Friday, September 13, 2019; 1:30- 3:30 PM; Scotts Valley Center, Room SVC 1101

    Building resilience is an important skill for managing the stresses (big and small) that impact our lives. Resilience increases our ability to "respond" rather than "react" to unexpected events and set-backs.
    • In this class, participants will explore what it means to be resilient and why it is an important skill/competency to nurture and develop in self and others.
    • Participants will practice specific tools and approaches for building resilience in their own lives, and learn how to support cultivating a culture of resilience in the workplace.

  • Approaches to Customer Service

    Wednesday, September 18, 2019; 1- 4 PM; Kerr Hall, Room 60/62

    While many organizations intend to deliver an incredible customer experience, some are better at delivering than others.

    • This course will cover the critical elements of customer service that, when practiced, leaves customers feeling good about the conversations and assistance provided.
    • Participants will learn specific techniques to apply in their roles.

  • Emotional Intelligence Series, Part 1 of 5 - Introduction

    Friday, September 20, 2019; 2:30- 4:30 PM; Scotts Valley Center, Room 1101

    This class is designed to present the concepts of emotional intelligence as explained by Daniel Goleman, psychologist, researcher and author. This class will introduce the concept of emotional intelligence, explore how the brain works in relation to emotions, consider how negative emotions hijack rational thought, look at the low road and high road pathways of the brain in relation to thought and emotion, and we'll learn that self-coaching could be an effective way to create new brain pathways.

    • This class kicks-off the remaining four classes that will approach the Goleman model of emotional intelligence: Self-Awareness, Self-Management, Social-Awareness, and Relationship-Management.
    • (It is recommended, but not necessary, to take all five classes in the series.)

  • Emotional Intelligence Series, Part 2 of 5 - Self-Awareness

    Friday, September 27, 2019; 2:30- 4:30 PM; Scotts Valley Center, Room 1101

    This class discusses how we can become more conscious of our response mechanisms. The brain is capable of rewiring itself throughout our lives, and this class will offer what are called low-road and high-road techniques of building our neural circuitry that will serve to help us thrive in the workplace.

    • There will be 30 minutes for questions and discussion at the end of class.
    • Note: It is recommended, but not necessary, to take all five classes in the series.

  • Budget and Financial Management #1: The University Budget

    Tuesday, October 1, 2019; 1:30-4 PM; Scotts Valley Center, Room 1101
    • This is the first class in the UCSC Budget and Financial Management Course Series: A high-level explanation of the university budget. The class will review university funding streams and explain how funds are distributed and utilized on our campus. 
    • It is strongly recommended though not required that employees attend these classes in sequence.

  • Emotional Intelligence Series, Part 3 of 5 - Self-Management

    Friday, October 4, 2019; 2:30- 4:30 PM; Scotts Valley Center, Room 1101

    Managing emotions includes staying open to feelings and responses, learning from them, and using the information to modify reactions, make decisions and choose appropriate behaviors. 

    • This class explores how we process emotions, how we can cope with negative emotions, learning to attune ourselves to positive emotions, and how we can transform unhelpful emotions into more positive actions.
    • You will learn a quick technique called emotional CPR to help you thrive in the workplace.

  • Budget and Financial Management #2: Managing the Campus Budget

    Wednesday, October 9, 2019; 9:30- 12 PM; Scotts Valley Center, Room 1101
    • This is the second class in the UCSC Budget and Financial Management Course Series: A general explanation of how budget is managed centrally and across campus. We’ll discuss the campus chart of accounts, elements of the FOAPAL, the financial calendar, campus financial systems and what comprises the operating budget. 
    • It is strongly recommended though not required that employees attend these classes in sequence.

  • Emotional Intelligence Series, Part 4 of 5 - Social-Awareness

    Friday, October 11, 2019; 2:30- 4:30 PM; Scotts Valley Center, Room 1101

    This class explores the third part of Daniel Goleman’s 4 Principles of Emotional Intelligence: Social-Awareness, an understanding of what is going on with other’s behaviors, thoughts, emotions and perceptions.

    • Empathy is the ability to stand in another’s shoes, to be able to nurture and grow positive relationships.
    • This class looks at competencies of social awareness, how to monitor what is going on with others, the recognition that emotions are contagious, the ability to identify verbal and nonverbal triggers, and how we can listen more deeply.

  • Budget and Financial Management #3: Managing Your Campus Budget

    Tuesday, October 15, 2019; 1:30- 4 PM; Scotts Valley Center, Room 1101
    • This is the third class in the UCSC Budget and Financial Management Course Series. This class covers best practices for managing a budget on campus. Topics covered include appropriate fund use, the process for establishing fees and recharge rates, the short-term interest pool (STIP), central benefits pools, composite benefit rates, budgeting for cost increases, and available resources for budget managers. The differences in managing core-funded budgets versus recharge/auxiliary budgets will be explained throughout.
    • It is strongly recommended though not required that employees attend these classes in sequence.

  • Budget and Financial Management #4: Demystifying Financial Transactions

    Tuesday, October 22, 2019; 1:30- 4 PM; Scotts Valley Center, Room 1101
    • This is the fourth class in the UCSC Budget and Financial Management Course Series. This class dives into the minutia of the Financial Transactions Report. (a.k.a. “the general ledger”). Participants will get a better understanding of the timeliness of budgetary and financial transactions, how to read the financial transactions report, where to get help if something is unclear, and commonly misunderstood transactions.
    • It is strongly recommended though not required that employees attend these classes in sequence.

  • Identifying and Combating Fake News

    Wednesday, October 23, 2019; 9 AM- 12 PM; Scotts Valley Center, Room 1101

    What can be done in a society where it seems everyone is a reporter, judge, and critic — and a piece of fiction can be created, branded as truth and shared around the world in the blink of an eye?

    • This course will highlight the essentials of fake news: spotting it, coping with it, and growing from it — turning a potential crisis into opportunities for promotion and connection.

  • Emotional Intelligence Series, Part 5 of 5 - Relationship Management

    Friday, October 25, 2019; 2:30- 4:30 PM; Scotts Valley Center, Room 1101
    • Collaboration is increasingly important as we evolve into connected global citizens. In this session, you will understand what collaboration means, common obstacles and the qualities effective collaborators possess.

  • Management Development Program 1 of 4: Manager Redefined

    Wednesday, November 6, 2019; 8:30 AM- 4:30 PM; Kerr Hall, Room 60/62

    The Management Development Program is a dynamic systemwide training program designed to enhance and strengthen your leadership capabilities in the UC Core Competencies and ensure you have the skills, knowledge and resources to effectively lead, engage, and develop your team. The program consists of completing three modules focused around the UC Core Competencies of people management, employee engagement and change management. 

    • "Manager Redefined" is the first module of the Management Development Program. This module explores what is required of managers today and discusses four key areas of focus:
      • Role of the Manager
      • Building Authenticity and Trust
      • Executing Tasks Through Others
      • Developing and Engaging People
    • Note: It is recommended, but not necessary, to take all four classes in the series.

  • Management Development Program 2 of 4: The Engagement Equation

    Wednesday, November 13, 2019; 8:30 AM- 4:30 PM; Kerr Hall, Room 60/62

    “The Engagement Equation” is the second module of the Management Development Program. This module goes beyond pure motivation to complete a task or do a job. Organizations with high levels of employee engagement are more efficient, have higher productivity and perform better financially than those that don’t. This module discusses what engagement is and the manager’s role in enabling team engagement.

    • In this class you will: 
      • Describe the drivers of Engagement
      • Understand your role in Engagement
      • Increase your team’s Engagement by using the Engagement Essentials
      •  Plan for and conduct Engagement Conversations
      • Maintain Momentum through Follow-Up Meetings

  • Management Development Program 3 of 4: Exercising Influence

    Wednesday, November 20, 2019; 8:30 AM- 4:30 PM; Kerr Hall, Room 60/62

    "Exercising Influence" is the third module of the Management Development Program. More and more, managers find themselves having to affect an organizational outcome or motivate someone to take action without having direct authority over the situation or the person in question. This module focuses on influence, a key skill in today’s work environment.

    • Topics covered include: 
      • Identifying and assessing influence opportunities and choosing strategies to impact those opportunities
      • Evaluating your business network and building supportive working relationships
      •  Engaging others in a way that is motivating and makes things happen

  • Management Development Program 4 of 4: Change Management

    Wednesday, December 4, 2019; 8:30 AM- 4:30 PM; Kerr Hall, Room 60/62

    "Change Management" is the fourth module of the Management Development Program. “The Only Thing That Is Constant Is Change” — Heraclitus Heraclitus who lived 100 years before Plato knew this, and it is never more true than in today’s organizations. This module focuses on change and the manager’s role in understanding, communicating and driving change.

    • Topics covered include:
      • Developing the ability to drive change
      • Understanding change and individual change styles
      • Leading and motivating others through organizational change

  • Introduction to Neuro Linguistic Programming

    Friday, December 13, 2019; 1:30- 4:30 PM; Kerr Hall, Room 60/62
    • Your brain, thoughts, and behavior are at the core of everything that you do every day, even if you aren’t aware of it. In order to truly achieve the results that you want to achieve, you must master the art of bringing your unconscious thoughts to the surface, so that you can have real choice over how you interact with and respond to the world. Neuro linguistic programming can give you the tools to do just that.

  • Budget and Financial Management #1: The University Budget

    Tuesday, February 4, 2020; 9:30- 12 PM; Kerr Hall, Room 60/62
    • This is the first class in the UCSC Budget and Financial Management Course Series: A high-level explanation of the university budget. The class will review university funding streams and explain how funds are distributed and utilized on our campus. 
    • It is strongly recommended though not required that employees attend these classes in sequence.

  • Budget and Financial Management #2: Managing the Campus Budget

    Thursday, February 13, 2020; 9:30- 12 PM; Kerr Hall, Room 60/62
    • This is the second class in the UCSC Budget and Financial Management Course Series: A general explanation of how budget is managed centrally and across campus. We’ll discuss the campus chart of accounts, elements of the FOAPAL, the financial calendar, campus financial systems and what comprises the operating budget. 
    • It is strongly recommended though not required that employees attend these classes in sequence.

  • Budget and Financial Management #3: Managing Your Campus Budget

    Thursday, February 20, 2020; 9:30- 12 PM; Kerr Hall, Room 60/62
    • This is the third class in the UCSC Budget and Financial Management Course Series. This class covers best practices for managing a budget on campus. Topics covered include appropriate fund use, the process for establishing fees and recharge rates, the short-term interest pool (STIP), central benefits pools, composite benefit rates, budgeting for cost increases, and available resources for budget managers. The differences in managing core-funded budgets versus recharge/auxiliary budgets will be explained throughout.
    • It is strongly recommended though not required that employees attend these classes in sequence.

  • Budget and Financial Management #4: Demystifying Financial Transactions

    Tuesday, February 25, 2020; 1:30- 4 PM; Kerr Hall, Room 60/62
    • This is the fourth class in the UCSC Budget and Financial Management Course Series. This class dives into the minutia of the Financial Transactions Report. (a.k.a. “the general ledger”). Participants will get a better understanding of the timeliness of budgetary and financial transactions, how to read the financial transactions report, where to get help if something is unclear, and commonly misunderstood transactions.
    • It is strongly recommended though not required that employees attend these classes in sequence.