Upcoming Classes
This page displays current Learning & Development class and workshop offerings designed to serve the needs of UC Santa Cruz employees. We also collaborate with the campus community to advertise and support professional development and training opportunities offered by other Departments.
The upcoming classes listed below provide only abbreviated descriptions, and are arranged in chronological order. Please note that some classes may have multiple sessions, as noted in the class description. Be sure to register for each class in the series!
HOW TO REGISTER
You can register for all Learning & Development courses through UC Learning Center, UC Santa Cruz’s online learning management system for staff. Remember to use your CruzID and gold password to gain access. Be sure to disable your popup blocker (or add uc.sumtotalsystems.com to the list of allowed sites in your pop-up browser settings).
Shelter-in-Place & COVID-19
Due to the necessity of remote work and social distancing, classes will be offered via Zoom. Please register via the UC Learning Center. Zoom meeting links will be shared via Learning & Development Google Calendar one week in advance. Please ensure you are logged into your UCSC Zoom account before joining.
If you call into a Zoom training, please identify yourself or email us directly to ensure you receive credit for attending. For questions on how to attend a Zoom meeting and for technical difficulties, please visit the ITS Zoom page or open a support ticket by emailing help@ucsc.edu. Thank you for your understanding!
For accessibility-related inquiries, or if you encounter issues with the UC Learning Center, please contact LearningCenter@ucsc.edu.
Compassionate Communication during COVID-19
Monday, January 11, 2021; 2:00 - 4:00 PM (via Zoom) – Register Here!
This course is designed to create or bolster compassionate communication skills in managers and supervisors that can be called upon when communicating with staff and/or academic employees who will be returning to campus for work, or have already returned to campus for work during the COVID-19 pandemic.
ABC’s of Supervising Others: Part A
Tuesday, January 12, 2021; 9:00 – 11:30am (via Zoom) – Register Here!
Making the Transition from Individual Contributor to Supervisor
Target Audience: New supervisors limited or no experience and individuals who aspire to a supervisory role. This is part one of a four-part series.
Level: Introductory
Key Topics Covered:
- Making the Transition
- Responsibilities of a Supervisor
- Key Behaviors and Attitudes
- Understanding University Staff Work Populations
Managing Remote & Hybrid Teams
Thursday, January 14, 2021; 9:00 – 10:30am (via Zoom) – Register Here!
During this Pandemic, we in higher education are experiencing increased pressures to change the way we interface with our teams, some of who may be remote, and some who are co-located. These distributed teams pose unique challenges, and this session will provide:
- An overview of the trend towards distributed workforces, including the advantages and challenges of the model
- A review of the changing work model and best practices for building parity and productivity across your team
- Practices to establish a consistent team culture in a time of change
- Opportunities to ensure engagement and safety for those whom you supervise
This training is geared towards professionals who supervise or manage full time staff.
ABC’s of Supervising Others: Part B
Tuesday, January 19, 2021; 9:00 – 11:30am (via Zoom) – Register Here!
Setting the Stage for Success as a Supervisor
Target Audience: New supervisors with limited or no experience and individuals who aspire to a supervisory role. This is part two of a four-part series.
Level: Introductory
Key Topics Covered:
- Goal Setting
- Organizing for Success
- Time Management Tips
- Active Listening Techniques
Managing Remote & Hybrid Teams
Wednesday, January 20, 2021; 2 - 3:30pm (via Zoom) – Register here!
During this Pandemic, we in higher education are experiencing increased pressures to change the way we interface with our teams, some of who may be remote, and some who are co-located. These distributed teams pose unique challenges, and this session will provide:
- An overview of the trend towards distributed workforces, including the advantages and challenges of the model
- A review of the changing work model and best practices for building parity and productivity across your team
- Practices to establish a consistent team culture in a time of change
- Opportunities to ensure engagement and safety for those whom you supervise
This training is geared towards professionals who supervise or manage full time staff.
Intro to Google Mail, Calendar, Forms and Hangouts
Thursday, January 21, 2021; 9:00 - 11:00 AM (via Zoom) – Register Here!
This workshop is designed to help new Google users come up to speed on the featured “Google Workspace” applications.
Topics covered in this course include how to log into a Google account, navigate its interface, and use its component apps to complete common productivity tasks. Specific applications we will cover in Part 1 are Google Mail, Calendar, Forms and Hangouts.
Compassionate Communication during COVID-19
Friday, January 22, 2021; 9:00 - 11:00 AM (via Zoom) – Register Here
This course is designed to create or bolster compassionate communication skills in managers and supervisors that can be called upon when communicating with staff and/or academic employees who will be returning to campus for work, or have already returned to campus for work during the COVID-19 pandemic.
Managing Remote & Hybrid Student Teams
Friday, January 22, 2021; 10:00 – 11:30am (via Zoom) – Register Here!
During this Pandemic we in higher education are experiencing increased pressures to change the way we interface with our teams, some of who may be remote, and some who are co-located. These distributed teams pose unique challenges, and this session will provide:
- An overview of the trend towards distributed workforces, including the advantages and challenges of the model, and how it affects our student workers
- A review of the changing work model and best practices for building parity and productivity across your team
- Practices to establish a consistent team culture in a time of change
- Opportunities to ensure engagement and safety for those whom you supervise
- Resources that may be available for your student workers
Compassionate Communication during COVID-19
Monday, January 25, 2021; 1:00 - 3:00PM (via Zoom) – Register Here
This course is designed to create or bolster compassionate communication skills in managers and supervisors that can be called upon when communicating with staff and/or academic employees who will be returning to campus for work, or have already returned to campus for work during the COVID-19 pandemic.
ABC’s of Supervising Others: Part C
Tuesday, January 26, 2021; 9:00 – 11:30am (via Zoom) – Register Here!
Communicating for Success as A Supervisor
Target Audience: New supervisors with limited or no experience and individuals who aspire to a supervisory role. This is part three of a four-part series.
Key Topics Covered:
- Communication skills
- Giving Instructions
- Orders, Requests, and Suggestions
- Intro to Feedback Cycle
Intro to Google Drive, Docs, Sheets and Slides
Thursday, January 28, 2021; 9-11:00 am (via Zoom) – Register Here!
This workshop is designed to help new Google users come up to speed on the featured “Google Workspace” applications.
Conflict Management Skills for Supervisors
Thursday, January 28, 2021; 2-4pm (via Zoom) – Register Here!
At some point in your work as a supervisor, you will be asked to help resolve a conflict between two supervisees. When an employee comes to ask for your support, how do you respond? This workshop will prepare you to side-step common mistakes and avoid getting in over your head. It offers practical strategies for intervening early, assessing the situation, and coaching employees to take constructive action.
Professional Writing Skills
Friday, January 29, 2021; 9:00 – 11:00am (via Zoom) – Register Here
This workshop will focus on how to write "clearly, concisely, correctly, and courteously." We will also discuss how we use writing in our personal and professional lives, with particular attention to audience and context. The workshop aims to establish email writing best practices and to provide the opportunity for hands-on editing.
ABC’s of Supervising Others: Part D
Tuesday, February 2, 2021; 9:00 – 11:30am (via Zoom) – Register Here!
Communication Challenges
Target Audience: New supervisors with limited or no experience and individuals who aspire to a supervisory role. This is part three of a four-part series.
Level: Introductory
Key Topics Covered:
- Giving and Receiving Feedback
- Managing Conflict
- Managing Challenging Situations
- Developing Relationships
- Establishing Credibility
Addressing Bullying & Abusive Conduct
Wednesday, February 10, 2021; 9:00am – 12pm(via Zoom) – Register Here!
In a 2016 statement, University of California President Janet Napolitano wrote, “The University does not tolerate abusive conduct or bullying. Regardless of circumstances or setting, staff at all levels found to be engaging in abusive conduct should be held accountable.”
As a manager, one of your responsibilities is to protect staff members from abusive conduct in the workplace. In this short workshop, we will review the basics of preventing and managing bullying at UCSC.
Topics will include:
- Informing staff of University guidelines and expectations
- Responding to individual complaints about bullying
- Effectively intervening in patterns of abusive conduct
- Providing appropriate resources and referrals to those who have engaged in bullying, and those on the receiving end
- Finding the information and support you may need along the way
ABC’s of Supervising Others: Part A
Tuesday, February 16, 2021; 9:00 – 11:30am (via Zoom) – Register Here!
Making the Transition from Individual Contributor to Supervisor
Target Audience: New supervisors limited or no experience and individuals who aspire to a supervisory role. This is part one of a four-part series.
Level: Introductory
Key Topics Covered:
- Making the Transition
- Responsibilities of a Supervisor
- Key Behaviors and Attitudes
- Understanding University Staff Work Populations
Professional Writing Skills
Tuesday, February 16, 2021; 9:00 – 11:00am (via Zoom) – Register Here!
This workshop will focus on how to write "clearly, concisely, correctly, and courteously." We will also discuss how we use writing in our personal and professional lives, with particular attention to audience and context. The workshop aims to establish email writing best practices and to provide the opportunity for hands-on editing.
Intro to Google Mail, Calendar, Forms and Hangouts
Thursday, February 18, 2021; 9:00 - 11:00 AM (via Zoom) – Register Here
This workshop is designed to help new Google users come up to speed on the featured “Google Workspace” applications.
Topics covered in this course include how to log into a Google account, navigate its interface, and use its component apps to complete common productivity tasks. Specific applications we will cover in Part 1 are Google Mail, Calendar, Forms and Hangouts
ABC’s of Supervising Others: Part B
Tuesday, February 23, 2021; 9:00 – 11:30am (via Zoom) – Register Here!
Setting the Stage for Success as a Supervisor
Target Audience: New supervisors with limited or no experience and individuals who aspire to a supervisory role. This is part two of a four-part series.Level: Introductory
Key Topics Covered:
- Goal Setting
- Organizing for Success
- Time Management Tips
- Active Listening Techniques
Intro to Google Drive, Docs, Sheets and Slides
Thursday, February 25, 2021; 9-11:00 am (via Zoom) – Register Here!
This workshop is designed to help new Google users come up to speed on the featured “Google Workspace” applications.
Topics covered in this course include how to log into a Google account, navigate its interface, and use its component apps to complete common productivity tasks. Specific applications we will cover in Part 2 are Google Drive, Docs, Sheets and Slides.
Budget and Financial Management #1: The University Budget
Monday, March 1, 2021; 9AM-12 PM (via Zoom) – Register Here!
This is the first class in the UCSC Budget and Financial Management Course Series: A high-level explanation of the university budget. The class will review university funding streams and explain how funds are distributed and utilized on our campus. It is strongly recommended though not required that employees attend these classes in sequence.ABC’s of Supervising Others: Part C
Tuesday, March 2, 2021; 9:00 – 11:30am (via Zoom) – Register Here!
Communicating for Success as A Supervisor
Target Audience: New supervisors with limited or no experience and individuals who aspire to a supervisory role. This is part three of a four-part series.
Level: Introductory
Key Topics Covered:
- Communication skills
- Giving Instructions
- Orders, Requests, and Suggestions
- Intro to Feedback Cycle
Respectfully Requesting Change
Wednesday, March 3, 2021; 2-3:30pm (via Zoom) - Register Here!
“I have a coworker who is always interrupting me.” “My manager doesn’t give me all the information I need when she assigns a new project.” “Some people are so rude in their emails.” At some point, we all encounter behavior or communication patterns that interfere with our ability to do our best work, or be at our best in the workplace.
How can we ask for change in a way that opens the door to cooperation rather than provoking defensiveness? In this short workshop, we will review a simple template for respectfully requesting change, and practice applying it to common workplace situations – both lateral and hierarchical.
Budget and Financial Management #2: Managing The Campus Budget
Monday, March 8, 2021; 9AM-12 PM (via Zoom) – Register Here!
This is the second class in the UCSC Budget and Financial Management Course Series: A general explanation of how budget is managed centrally and across campus. We’ll discuss the campus chart of accounts, elements of the FOAPAL, the financial calendar, campus financial systems and what comprises the operating budget. It is strongly recommended though not required that employees attend these classes in sequence.ABC’s of Supervising Others: Part D
Tuesday, March 9, 2021 9:00 – 11:30am (via Zoom) – Register Here!
Communication Challenges
Target Audience: New supervisors with limited or no experience and individuals who aspire to a supervisory role. This is part three of a four-part series.
Level: Introductory
Key Topics Covered:
- Giving and Receiving Feedback
- Managing Conflict
- Managing Challenging Situations
- Developing Relationships
- Establishing Credibility
Budget and Financial Management #3: Managing Your Campus Budget
Monday, March 15, 2021; 9AM-12 PM (via Zoom) – Register Here!
This is the third class in the UCSC Budget and Financial Management Course Series. This class covers best practices for managing a budget on campus. Topics covered include appropriate fund use, the process for establishing fees and recharge rates, the short-term interest pool (STIP), central benefits pools, composite benefit rates, budgeting for cost increases, and available resources for budget managers. The differences in managing core-funded budgets versus recharge/auxiliary budgets will be explained throughout. It is strongly recommended though not required that employees attend these classes in sequence.Budget and Financial Management #4: Demystifying Financial Transactions
Monday, March 22, 2021; 9AM-12 PM (via Zoom) – Register Here!
This is the fourth class in the UCSC Budget and Financial Management Course Series. This class dives into the minutia of the Financial Transactions Report. (a.k.a. “the general ledger”). Participants will get a better understanding of the timeliness of budgetary and financial transactions, how to read the financial transactions report, where to get help if something is unclear, and commonly misunderstood transactions. It is strongly recommended though not required that employees attend these classes in sequence.
