Upcoming Classes - Winter Term 2018

Staff HR Training and Development offers classes year-round to address the needs of UCSC employees.  Classes include training in technical job skills, managerial skills, workplace satisfaction, and wellness.  UCSC staff find classes to be an effective way to optimize their work performance, explore new interests, and personally connect with others they may not regularly encounter in their day-to-day duties.  

Upcoming classes are listed below in chronological order.  Some classes have multiple sessions, so be sure to register for each class in a series!

To register for a class, you will be redirected to the UC Learning Center, UCSC's online class management system, to complete the registration.  Have your CruzID and gold password ready.  Be sure to disable your popup blocker (or add uc.sumtotalsystems.com to the list of allowed sites in your pop-up blocker settings).

Course Offerings include:

We look forward to seeing you in class!

 


    Management Development Program 1 of 4: Manager Redefined

  • January 9, 2018; 8:30am - 4:30pm - Kerr Hall, Room 60/62

    April 12, 2018; 8:30am - 4:30pm- Kerr Hall, Room 60/62

    Topics Covered:
    • Role of the Manager
    • Building Authenticity and Trust
    • Executing Tasks Through Others
    • Developing and Engaging People

    Note:  Participants are encouraged, but not required, to participate in all four modules in the series.

    Winter series dates:  1/9, 1/16, 1/23, and 1/30
    Spring series dates:  4/12, 4/19, 4/26, and 5/3

    Course List


  • Excel Basics

  • January 10 and 17, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8

    April 18 and 25, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8

    Topics Covered:
    • Navigate the Excel interface
    • The shape of the mouse
    • Selection Techniques
    • Create a worksheet and enter data
    • Calculation operators
    • Using the AutoSum function
    • Formatting
    • Editing
    • Absolute and relative references
    • Print Options
    • Basic Charting Techniques

    Course List


  • Adobe Acrobat: Creating Forms (Acroforms)

  • January 11, 2108; 9:00am - 4:00pm - Kerr Hall, Room 8

    Suggested prerequisite:  Acrobat Basics

    Topics Covered:
    • Steps in creating, using, and updating Acrobat forms
    • Working in form edit mode
    • Creating form fields in Acrobat, including text fields, drop-down list, buttons, checkboxes, and radio buttons
    • Automating form creation in Acrobat
    • Enabling Reader users to save completed forms
    • Collecting responses

    Course List


  • Management Development Program 2 of 4: The Engagement Equation

  • January 16, 2018; 8:30am - 4:30pm - 100 Enterprise Way, Scotts Valley, CA

    April 19, 2018; 8:30am - 4:30pm - Kerr Hall, Room 60/62

    Topics covered:
    • Describe the drivers of Engagement
    • Understand your role in Engagement
    • Increase your team's Engagement by using the Engagement Essentials
    • Plan for and conduct Engagement Conversations

    • Maintain momentum through Follow-up Meetings

    Note:  Participants are encouraged, but not required, to participate in all four modules in the series.

    Winter series dates:  1/9, 1/16, 1/23, and 1/30
    Spring series dates:  4/12, 4/19, 4/26, and 5/3

    Course List


  • Creating Accessible PDF's

  • January 18, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8

    January 18, 2018; 1:00pm - 4:00 pm - Kerr Hall, Room 8

    Suggested prerequisite:  Acrobat Basics

    Topics covered:
    • Overview to ensure a PDF document is accessible
    • Creating and setting up a Word document using Word's Styles
    • Creating an accessible PDF from Word into Adobe Acrobat XI
    • Working with tables to ensure accessibility
    • Creating accessible PDF forms from Word
    • Creating accessible PDF documents from scans; tweaking accessibility
    • Security settings that allow accessibility

    Note:  Participants should sign up for only one class offered on 1/18, not both. The contents of each class are the same.

    Course List


  • Emotional Intelligence, Part 1 of 5: Introduction

  • January 19, 2018; 2:30pm - 4:30pm - 100 Enterprise Way, Scotts Valley, CA

    April 6, 2018; 2:30pm - 4:30pm - Kerr Hall, Room 60/62

    This first of five classes is designed to present the concepts of emotional intelligence as explained by Daniel Goleman, psychologist, researcher, and author.  This class will introduce the concept of emotional intelligence, explore how the brain works in relation to emotions, consider how negative emotions hijack rational thought, and look at the "low road" and "high road" pathways of the brain in relation to thought and emotion.  We'll learn that self-coaching could be an effective way to create new brain pathways.

    Note:  Participants are encouraged, but not required, to take all five classes in the series.

    Winter series dates:  1/19, 1/26, 2/2, 2/9, and 2/16
    Spring series dates:  4/6, 4/13, 4/20, 4/27, and 5/4

    Course List


  • Interviewing Today's Workforce

  • January 19, 2018; 9:00am - 4:00pm - 100 Enterprise Way, Scotts Valley, CA


    Hiring new staff and faculty is one of the most critical decisions we make on behalf of the university, yet few of us receive training beyond how to avoid legal challenges. This curriculum is centered around competency-based behavioral interviewing, based on the principle that past and present behavior is the best predictor of future performance. The workshop includes how to create a Job/Candidate Profile, what to cover in an interview, and specific questions to get the information you need to make a sound hiring decision. The course also includes techniques to help meet the challenges of interviewing candidates from diverse backgrounds. 

    Whether you are an experienced or novice interviewer, you will benefit from these techniques and will be able to use them immediately in your next interview. You will come away with better interviewing skills, which lead to better hires and a more diverse workforce for your department. 

    Because this workshop will change the way you write job descriptions, it is strongly recommended that you take it prior to initiating any recruitment.

     

    Course List


  • Management Development Program 3 of 4: Exercising Influence

  • January 23, 2018; 8:30am - 4:30pm - 100 Enterprise Way, Scotts Valley, CA

    April 26, 2018; 8:30 am - 4:30pm - Kerr Hall, Room 60/62

    Topics covered:
    • Identifying and assessing influence opportunities and choosing strategies to impact those opportunities
    • Evaluating your business network and building supportive working relationships
    • Engaging others in a way that is motivating and makes things happen

    Note:  Participants are encouraged, but not required, to take all four modules in the series.

    Winter series dates:  1/9, 1/16, 1/23, and 1/30
    Spring series dates:  4/12, 4/19, 4/26, and 5/3

    Course List 


  • Google Mail Basics

  • January 24, 2018; 9:30am - 11:00am - Kerr Hall, Room 8

    May 2, 2018; 9:30am - 11:00am - Kerr Hall, Room 8

    Topics covered:
    • Compose, send, reply to, and forward email
    • Add attachments to email messages
    • Print messages
    • How messages are grouped in converstaion view
    • Organize messages using color-coded labels
    • Customize your Google Mail environment using a signature, custom labels, and filters
    • Introduction to settings, themes, and labs in Google Mail

    Note:  Participants will access their UCSC Google Mail account during the class.  Please be sure to know your CruzID and Blue (email) password.

    Course List


  • FileMaker Pro - Level 1

  • January 25 and February 1, 2018; 9:00am - 12:00 pm - Kerr Hall, Room 8

    May 1 and 8, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8

    Topics covered:
    • Basic database concepts, introduction to relational database theory
    • How to plan and create a database in FileMaker Pro
    • Define and edit fields
    • Use shortcuts to enter and edit data
    • Find and sort records
    • Create reports and mail labels using Layout mode
    • Build a relational database using lookups, repeating fields, and simple calculation fields

    Note:  The FileMaker Pro, Level 1 course meets for two half-day sessions held over two consecutive weeks.  Please be sure to register for both Level 1 sessions.  After completeing FileMaker Pro, Level 1, participants can move on to the FileMaker Pro, Level 2 classes.

    Course List 


  • Emotional Intelligence, Part 2 of 5: Self-Awareness

  • January 26, 2018; 2:30pm - 4:30pm - 100 Enterprise Way, Scotts Valley, CA

    April 13, 2018; 2:30pm - 4:30pm - Kerr Hall, Room 60/62

    We know we have emotions, but we sometimes aren't aware of them until it is too late.  Vicktor Frankl posits that between stimulus and response is a space, and in this space is the power to monitor and make an appropriate response. 

    This class explores the first facet of Daniel Goleman's four categories of emotional intelligence:  Self-Awareness.  We dicuss how we can become more conscious of our response mechanisms, and explore how the "low road" and "high road" techniques of building our neural circuitry can help us thrive in the workplace.

    Note:  Participants are encouraged, but not required, to take all five classes in the series.

    Winter series dates:  1/19, 1/26, 2/2, 2/9, and 2/16
    Spring series dates:  4/64/134/204/27, and 5/4

    Course List


  • Management Development Program 4 of 4: Change Management

  • January 30, 2018; 8:30am - 4:30pm - 100 Enterprise Way, Scotts Valley, CA

    May 3, 2018; 8:30am - 4:30pm - Kerr Hall, Room 60/62

    Topics covered:
    • Developing the ability to drive change
    • Understanding change and individual change styles
    • Leading and motivating others through organizational change

    Note:  Participants are encouraged, but not required, to participate in all four modules in the series.

    Winter series dates:  1/9, 1/16, 1/23, and 1/30
    Spring series dates:  4/12, 4/19, 4/26, and 5/3

    Course List


  • Writing for Websites, Blogs, and Social Media

  • January 29, 2018: 1:00pm - 5:00pm - 100 Enterprise Way, Scotts Valley, CA

    Topics covered:
    • The differences between writing for a website and writing for social media
    • How people read online content
    • Capturing and keeping attention by writing compelling content
    • Designing websites for easy navigation, including structure, headings, paragraphs, and images
    • Writing "above the fold" for maximum readability on mobile devices
    • Structuring content for the best usability and impact
    • Creating a content strategy for greater engagement
    • Effectively using images and graphic elements
    • Mastering search engine optimization

    Note:  You are invited to bring work documents in progress to class, along with your laptop.

    Course List


  • Excel Time-Saving Features

  • January 31, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8

    May 9, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8

    Suggested prerequisite:  Excel Basics or equivalent experience

    Topics covered:
    • Working with Format Options
    • Adding Worksheet enhancements
    • Using names
    • Adding graphics to a Worksheet
    • Workbook protection
    • Manipulating toolbars
    • Adding comments

    • Using named ranges

    Course List


  • Emotional Intelligence 3 of 5: Self-Management

  • February 2, 2018; 2:30pm-4:30pm - 100 Enterprise Way, Scotts Valley, CA

    April 20, 2018; 2:30pm-4:30pm - Kerr Hall, Room 60/62

    Managing emotions means staying open to feelings and responses, learning from them, and using the information to modify reactions, make decisions, and choose appropriate behaviors.  This class explores how we process emotions, how we can cope with negative emotions, how to attune ourselves to positive emotions, and how to tranform unhelpful emotions into more positive actions.  

    You will learn a quick technique called Emotional CPR to help you thrive in the workplace.

    Note:  Participants are encouraged, but not required, to take all five classes in the series.

    Winter series dates:  1/19, 1/26, 2/2, 2/9, and 2/16
    Spring series dates:  4/64/134/204/27, and 5/4

    Course List


  • Adobe InDesign, Level 2

  • February 6, 2018; 9:00am - 4:00pm - Kerr Hall, Room 8

    Suggested Prerequisite:  Adobe InDesign, Level 1 or equivalent experience

    Topics covered:
    • Drawing Vector Graphics
    • Working with Typography, including, font features and special characters
    • Working with Transparancy
    • Creating and adding graphics to tables
    • Importing and editing text, including, text threading and applying character styles to imported text

    Course List


  • Google Calendar Basics

  • February 7, 2018; 9:30am - 11:00am - Kerr Hall, Room 8

    May 15, 2018; 9:30am - 11:00amam - Kerr Hall, Room 8

    Topics covered:
    • Create an event, invite others, and schedule a room or resource
    • Identify objects, customize view
    • Access others' calendars
    • Customize Settings and environment via labs
    • Editing events, including finding times, creating repeating events, setting reminders, and privacy controls
    • Color coding calendars, searching calendars
    • Email responses
    • Filter for calendar events

    Note:  Participants will be using their own Google Mail accounts.  Please bring your Cruz ID and Blue (email) password to class.

    Course List


  • Emotional Intelligence 4 of 5: Social Awareness

  • February 9, 2018; 2:30pm - 4:30pm - 100 Enterprise Way, Scotts Valley, CA

    April 27, 2018; 2:30pm - 4:30pm - Kerr Hall, Room 60/62

    This class explores the third part of Daniel Goleman’s 4 Principles of Emotional Intelligence: Social-Awareness. We know we have emotions and we recognize and try to monitor them. This class deals with understanding of what is going on with other’s behaviors, thoughts, emotions and perceptions. Empathy is the ability to stand in another's shoes, to be able to nurture and grow positive relationships. This class looks at competencies of social awareness, how to monitor what is going on with others, the recognition that emotions are contagious, the ability to identify verbal and non-verbal triggers, and how we can listen more deeply.

    Note:  Participants are encouraged, but not required, to take all five classes in the series.

    Winter series dates:  1/19, 1/26, 2/2, 2/9, and 2/16
    Spring series dates:  4/64/134/204/27, and 5/4

    Course List


  • Excel Database Features

  • February 14, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8 

    May 23, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8

    Topics covered:
    • Setting up a database
    • Filtering data
    • Using the data form and getting subtotals
    • Setting up a criteria range and extracting records
    • Using the database functions
    • Using pivot tables

    Course List


  • Emotional Intelligence 5 of 5: Relationship Management

  • February 16, 2018; 2:30pm - 4:30pm - 100 Enterprise Way, Scotts Valley, CA

    May 4, 2018; 2:30pm - 4:30pm - Kerr Hall, Room 60/62

    The last of the series of classes on Emotional Intelligence explores Daniel Goleman’s 4th Principle: Relationship Management. This 90-minute class delves into the skills of understanding emotions, thoughts and behaviors of others that lead to effective interpersonal communication for everyone involved. Building these skills leads to influencing others, handling conflict effectively, and becoming a leader that embraces the Principles of Community here at UCSC. The class explores the competencies and benefits of relationship management such as building connection, relating authentically, and creating a positive work environment.

    Note:  Participants are encouraged, but not required, to take all five classes in the series.

    Winter series dates:  1/19, 1/26, 2/2, 2/9, and 2/16
    Spring series dates:  4/64/134/204/27, and 5/4

    Course List


  • Google Groups

  • February 21, 2018; 9:30am - 11:00am - Kerr Hall, Room 8

    June 6, 2018; 9:30am - 11:00am - Kerr Hall, Room 8

    Topics covered:
    • Setting up and managing mailing lists
    • Setting up an online discussion forum and managing forum members
    • Using Google Groups with other Google apps

    Note:  Participants will be using their own UCSC Google accounts.  Please bring your Cruz ID and Blue (email) password to class.

    Course List


  • Filemaker Pro, Level 2

  • February 22 and March 1, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8

    May 24 and 31, 2018; 9:00am -12:00pm - Kerr Hall, Room 8

    Suggested Prerequisite:  Filemaker 1 or equivalent experience

    Topics covered:
    • Review of FileMaker Pro, Level 1
    • Setting up relationships between mutiple tables
    • Resolving many-to-many relationships
    • Placing a portal on a layout
    • Using calculation fields to manipulate number and text
    • Create summary reports
    • Importing data to a FileMaker Pro database
    • Exporting from FileMaker Pro to Excel and Word
    • Saving copies and clones
    • Introduction to scripts
    • Resolving many-to-many relationships
    • Placing a portal on a layout
    • Using calculation fields to manipulate number and text

    Course List


  • Disability in the Workplace

  • February 26, 2018; 2:30pm - 4:30pm - Bay Tree Cervantez and Valasquez Bookstore

    Disability is an important dimension of the campus commitment to diversity and inclusion. This two-hour workshop will explore our responsibilities as supervisors and managers under the law and UC policies, and how to provide access and accommodations to our staff and academic employees. Topics include: the interactive process, confidentiality, service and support animals, and resources. Q & A will be a vital aspect of this training.

    Course List


  • Excel Charting and Linking

  • February 28, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8

    May 30, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8

    Suggested Prerequisite:  Excel Basics or equvalent experience

    Topics covered:
    • Linking worksheets
    • Working with workbooks and groups
    • Auditing a worksheet
    • Working with charts

    Course List


  • You, Your Presentation, & Powerpoint

  • March 6, 2018; 1:00pm - 4:00pm - Kerr Hall, Room 8

    Topics covered:
    • Understand the dynamics of your mind body when making a presentation, and use this understandng to ease anxiety and open communication
    • 7-step preparation to help make your presentations powerful and compelling
    • Effectively use powerpoint slides
    • Animation techniques
    • Try these powerpoint techniques during lab time

    Course List


  • Google Drives & Docs

  • March 7, 2018; 9:30am - 11:00am - Kerr Hall, Room 8

    June 7, 2018; 9:30am - 11:00am - Kerr Hall, Room 8

    Topics covered:
    • Create a document and spreadsheet
    • Share and collaborate on a document and spreadsheet

    Note:  Participants will be using their own UCSC Google accounts.  Please bring your Cruz ID and Blue (email) password to class.

    Course List


  • Writing for the Workplace

  • April 5, 2018; 1:00pm - 5:00pm - 100 Enterprise Way, Scotts Valley, CA

    This workshop explains how business writers create successful materials and provides a process for planning and writing documents that get results. It includes tools and techniques from a variety of writing disciplines to help business writers create documents that are read and acted upon. Participants gain skills to:
    • Determine content before writing
    • Focus on reader benefits
    • Write more easily and confidently
    • Apply journalistic solutions to business writing problems
    • Revise for clarity and understanding
    • Identify and correct wordiness

    You are invited to bring work documents in progress to class, along with your laptops.

    Course List


  • Introduction to Relational Databases

  • April 10 and 17, 2018; 9:00am - 12:00pm - Kerr Hall, Room

    Topics covered:
    • Relational database design
    • Why information is stored in tables
    • What data should be stored where
    • How information is accessed
    • Sketching plans for designing a relational database

    Note:  Participants are required to attend both classes.

    Course List


  • Adobe Photoshop, Level 1

  • April 11, 2018; 9:00am - 4:00pm - Kerr Hall, Room 8

    Topics covered:
    • Photo corrections
    • Cropping
    • Tone adjustment
    • Color replacement
    • Color saturation and lightness adjustment
    • Applying filters
    • Magic wand and lasso tools
    • Working with layers, masks, and channels
    • Photo corrections
    • Retouching and repair
    • Working with selections
    • Layer basiscs

    Course List


  • Microsoft Project, Level 1

  • April 16 and 23, 2018; 1:00pm - 4:00pm - Kerr Hall, Room 8

    Prerequisites:  Intro to Macintosh or Microsoft Windows and an understanding of project management concepts

    Topics covered:
    • Creating a project plan file containing tasks and resources
    • Organize tasks in a work-breakdown structure containing task relationships, resource designations, and project finalization
    • Resolve resource conflicts, assign additional resources to a task
    • Link dependent tasks
    • Identify deliverables
    • Adjust project duration
    • Display project summary information

    Please note:  Participants will be required to register for both days of the class.

    Course List


  • Project Mangement for Non-Project Managers

  • April 30, 2018; 8:30am - 5:00pm - 100 Enterprise Way, Scotts Valley, CA

    You are invited to bring work documents in progress to class, along with your laptops. 

    Busy managers, supervisors or administrative professionals are juggling deadlines, projects and multiple demands daily and have no time to waste. This workshop teaches participants to use organizational tools to increase effectiveness and produce high quality results when managing projects and long-term assignments. It will help participants understand essential project management terms, tools and processes. It covers the entire gamut of project management from planning to close.

    Topics Covered:
    • Benefit from planning the work and setting metrics
    • Get and stay organized during the course of the work
    • Anticipate and manage work stoppages to keep the project on track
    • Use easy project management tools, such as Gantt and PERT charts
    • Ensure milestones and critical deadlines are met
    • Stay focues on top priorities

    You are invited to bring work documents in progress to class, along with your laptops.

    Course List


  • Adobe Acrobat Basics

  • May 17, 2018; 9:00am - 4:00pm - Kerr Hall, Room 8

    Topics covered:
    • Use Acrobat Distiller to created PDFs
    • Convert documents to Adobe Portable Document Format (PDF) from Microsoft Office and other applications
    • Methods and scenarios for publishing PDF's on the internet
    • Adding bookmarks and links in a PDF
    • Using Adobe Acrobat in teh document review cycle
    • Display project summary information
    • Enhancing and editing PDF documents

    Course List