Upcoming Classes - Spring Term 2018

Staff HR Training and Development offers classes year-round to address the needs of UCSC employees.  Classes include training in technical job skills, managerial skills, workplace satisfaction, and wellness.  UCSC staff find classes to be an effective way to optimize their work performance, explore new interests, and personally connect with others they may not regularly encounter in their day-to-day duties.  

Upcoming classes are listed below in chronological order.  Some classes have multiple sessions, so be sure to register for each class in a series!

To register for a class, you will be redirected to the UC Learning Center, UCSC's online class management system, to complete the registration.  Have your CruzID and gold password ready.  Be sure to disable your popup blocker (or add uc.sumtotalsystems.com to the list of allowed sites in your pop-up blocker settings).

Course Offerings include:

We look forward to seeing you in class!

 


    Excel Basics

  • April 18 and 25, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8

    Topics Covered:
    • Navigate the Excel interface
    • The shape of the mouse
    • Selection Techniques
    • Create a worksheet and enter data
    • Calculation operators
    • Using the AutoSum function
    • Formatting
    • Editing
    • Absolute and relative references
    • Print Options
    • Basic Charting Techniques

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  • Management Development Program 2 of 4: The Engagement Equation

  • April 19, 2018; 8:30am - 4:30pm - Kerr Hall, Room 60/62

    Topics covered:
    • Describe the drivers of Engagement
    • Understand your role in Engagement
    • Increase your team's Engagement by using the Engagement Essentials
    • Plan for and conduct Engagement Conversations

    • Maintain momentum through Follow-up Meetings

    Note:  Participants are encouraged, but not required, to participate in all four modules in the series.

    Spring series dates:  4/12, 4/19, 4/26, and 5/3

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  • Emotional Intelligence, Part 3 of 5 - Self-Management

  • April 20, 2018; 2:30pm-4:30pm - Kerr Hall, Room 60/62

    Managing emotions means staying open to feelings and responses, learning from them, and using the information to modify reactions, make decisions, and choose appropriate behaviors.  This class explores how we process emotions, how we can cope with negative emotions, how to attune ourselves to positive emotions, and how to tranform unhelpful emotions into more positive actions.  

    You will learn a quick technique called Emotional CPR to help you thrive in the workplace.

    Note:  Participants are encouraged, but not required, to take all five classes in the series.

    Spring series dates:  4/64/134/204/27, and 5/4

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  • Management Development Program 3 of 4: Exercising Influence

  • April 26, 2018; 8:30 am - 4:30pm - Kerr Hall, Room 60/62

    Topics covered:
    • Identifying and assessing influence opportunities and choosing strategies to impact those opportunities
    • Evaluating your business network and building supportive working relationships
    • Engaging others in a way that is motivating and makes things happen

    Note:  Participants are encouraged, but not required, to take all four modules in the series.

    Spring series dates:  4/12, 4/19, 4/26, and 5/3

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  • Emotional Intelligence 4 of 5: Social Awareness

  • April 27, 2018; 2:30pm - 4:30pm - Kerr Hall, Room 60/62

    This class explores the third part of Daniel Goleman’s 4 Principles of Emotional Intelligence: Social-Awareness. We know we have emotions and we recognize and try to monitor them. This class deals with understanding of what is going on with other’s behaviors, thoughts, emotions and perceptions. Empathy is the ability to stand in another's shoes, to be able to nurture and grow positive relationships. This class looks at competencies of social awareness, how to monitor what is going on with others, the recognition that emotions are contagious, the ability to identify verbal and non-verbal triggers, and how we can listen more deeply.

    Note:  Participants are encouraged, but not required, to take all five classes in the series.

    Spring series dates:  4/64/134/204/27, and 5/4

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  • Project Management for Non-Project Managers

  • April 30, 2018; 8:30am - 5:00pm - 100 Enterprise Way, Scotts Valley, CA

    You are invited to bring work documents in progress to class, along with your laptops. 

    Busy managers, supervisors or administrative professionals are juggling deadlines, projects and multiple demands daily and have no time to waste. This workshop teaches participants to use organizational tools to increase effectiveness and produce high quality results when managing projects and long-term assignments. It will help participants understand essential project management terms, tools and processes. It covers the entire gamut of project management from planning to close.

    Topics Covered:
    • Benefit from planning the work and setting metrics
    • Get and stay organized during the course of the work
    • Anticipate and manage work stoppages to keep the project on track
    • Use easy project management tools, such as Gantt and PERT charts
    • Ensure milestones and critical deadlines are met
    • Stay focues on top priorities

    You are invited to bring work documents in progress to class, along with your laptops.

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  • FileMaker Pro - Level 1

  • May 1 and 8, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8

    Topics covered:
    • Basic database concepts, introduction to relational database theory
    • How to plan and create a database in FileMaker Pro
    • Define and edit fields
    • Use shortcuts to enter and edit data
    • Find and sort records
    • Create reports and mail labels using Layout mode
    • Build a relational database using lookups, repeating fields, and simple calculation fields

    Note:  The FileMaker Pro, Level 1 course meets for two half-day sessions held over two consecutive weeks.  Please be sure to register for both Level 1 sessions.  After completeing FileMaker Pro, Level 1, participants can move on to the FileMaker Pro, Level 2 classes.

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  • Google Mail Basics

  • May 2, 2018; 9:30am - 11:00am - Kerr Hall, Room 8

    Topics covered:
    • Compose, send, reply to, and forward email
    • Add attachments to email messages
    • Print messages
    • How messages are grouped in converstaion view
    • Organize messages using color-coded labels
    • Customize your Google Mail environment using a signature, custom labels, and filters
    • Introduction to settings, themes, and labs in Google Mail

    Note:  Participants will access their UCSC Google Mail account during the class.  Please be sure to know your CruzID and Blue (email) password.

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  • Management Development Program 4 of 4: Change Management

  • May 3, 2018; 8:30am - 4:30pm - Kerr Hall, Room 60/62

    Topics covered:
    • Developing the ability to drive change
    • Understanding change and individual change styles
    • Leading and motivating others through organizational change

    Note:  Participants are encouraged, but not required, to participate in all four modules in the series.

    Spring series dates:  4/12, 4/19, 4/26, and 5/3

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  • Emotional Intelligence 5 of 5: Relationship Management

  • May 4, 2018; 2:30pm - 4:30pm - Kerr Hall, Room 60/62

    The last of the series of classes on Emotional Intelligence explores Daniel Goleman’s 4th Principle: Relationship Management. This 90-minute class delves into the skills of understanding emotions, thoughts and behaviors of others that lead to effective interpersonal communication for everyone involved. Building these skills leads to influencing others, handling conflict effectively, and becoming a leader that embraces the Principles of Community here at UCSC. The class explores the competencies and benefits of relationship management such as building connection, relating authentically, and creating a positive work environment.

    Note:  Participants are encouraged, but not required, to take all five classes in the series.

    Spring series dates:  4/64/134/204/27, and 5/4

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  • Excel Time-Saving Features

  • May 9, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8

    Suggested prerequisite:  Excel Basics or equivalent experience

    Topics covered:
    • Working with Format Options
    • Adding Worksheet enhancements
    • Using names
    • Adding graphics to a Worksheet
    • Workbook protection
    • Manipulating toolbars
    • Adding comments

    • Using named ranges

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  • Disability in the Worplace

  • May 9, 2018; 2:30pm - 4:30pm, Cervantez and Velasquez Conference Room, Bay Tree Bookstore

    Disability is an important dimension of the campus commitment to diversity
    and inclusion. This two-hour workshop will explore our responsibilities as
    supervisors and managers under the law and UC policies, and how to provide
    access and accommodations to our staff and academic employees. Topics
    include: the interactive process, confidentiality, service and support
    animals, and resources. Q & A will be a vital aspect of this training.

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  • Addressing Bullying & Abusive Conduct at UCSC (for Managers)

  • May 9, 2018, 1:30pm-4:30pm - 100 Enterprise Way, Scotts Valley, CA, Room 1101

    In a 2016 statement, University of California President Janet Napolitano wrote, “The University does not tolerate abusive conduct or bullying. Regardless of circumstances or setting, staff at all levels found to be engaging in abusive conduct should be held accountable.”

    As a manager, one of your responsibilities is to protect staff members from abusive conduct in the workplace.  In this short workshop, we will review the basics of preventing and managing bullying at UCSC.

    Topics will include:

    • Informing staff of University guidelines and expectations
    • Respond to individual complaints about bullying
    • Effectively intervening in patters of abusive conduct
    • Providing appropriate resources and referrals to those who have engaged in bullying, and those on the receiving end
    • Finding the information and support you may need along the way

    Please bring a laptop or tablet to class.

    Taught by Nancy Heischman, Director of Conflict Resolution Services

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  • Google Calendar Basics

  • May 16, 2018; 9:30am - 11:00am - Kerr Hall, Room 8

    Topics covered:
    • Create an event, invite others, and schedule a room or resource
    • Identify objects, customize view
    • Access others' calendars
    • Customize Settings and environment via labs
    • Editing events, including finding times, creating repeating events, setting reminders, and privacy controls
    • Color coding calendars, searching calendars
    • Email responses
    • Filter for calendar events

    Note:  Participants will be using their own Google Mail accounts.  Please bring your Cruz ID and Blue (email) password to class.

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  • What's My Budget?

  • May 17, 2018; 2:00pm - 4:00pm - Room 1101, 100 Enterprise Way, Scotts Valley, CA

    Ever had trouble figuring out your budget or deciphering status reports on your budget? This class will cover a wide range of budget basics - everything from what is a FOAPAL and why it is important; reading reports; utilizing information systems; and making resource projections.

    Attendees are invited to bring their toughest or nagging budget challenges. Time will be provided for questions, advice, and help solving your budget conundrums. Participants will get a better understanding of - The University Budget and the assumptions that guide our resource projections. - UCSC systems and their role in supporting resource management. - Basic reports available for your use - how to read them and when to use them. - Introductory skills to analyze budgets and identify problems. - Permanent budgets, staffing lists, and how to balance your budget.

    Intended Audience: Anyone responsible for managing a budget, budget analysts and financial assistants, or staff who provide budgetary support.

    Presenters: Planning & Budget Staff

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  • Interviewing Today's Workforce

  • May 18, 2018; 9:00am - 4:00pm - 100 Enterprise Way, Scotts Valley, CA


    Hiring new staff and faculty is one of the most critical decisions we make on behalf of the university, yet few of us receive training beyond how to avoid legal challenges. This curriculum is centered around competency-based behavioral interviewing, based on the principle that past and present behavior is the best predictor of future performance. The workshop includes how to create a Job/Candidate Profile, what to cover in an interview, and specific questions to get the information you need to make a sound hiring decision. The course also includes techniques to help meet the challenges of interviewing candidates from diverse backgrounds. 

    Whether you are an experienced or novice interviewer, you will benefit from these techniques and will be able to use them immediately in your next interview. You will come away with better interviewing skills, which lead to better hires and a more diverse workforce for your department. 

    Because this workshop will change the way you write job descriptions, it is strongly recommended that you take it prior to initiating any recruitment.

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  • What's My Budget?

  • May 22, 2018; 9:30am - 11:30am - Room 1101, 100 Enterprise Way, Scotts Valley, CA

    Ever had trouble figuring out your budget or deciphering status reports on your budget? This class will cover a wide range of budget basics - everything from what is a FOAPAL and why it is important; reading reports; utilizing information systems; and making resource projections.

    Attendees are invited to bring their toughest or nagging budget challenges. Time will be provided for questions, advice, and help solving your budget conundrums. Participants will get a better understanding of - The University Budget and the assumptions that guide our resource projections. - UCSC systems and their role in supporting resource management. - Basic reports available for your use - how to read them and when to use them. - Introductory skills to analyze budgets and identify problems. - Permanent budgets, staffing lists, and how to balance your budget.

    Intended Audience: Anyone responsible for managing a budget, budget analysts and financial assistants, or staff who provide budgetary support.

    Presenters: Planning & Budget Staff

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  • Excel Database Features

  • May 23, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8

    Topics covered:
    • Setting up a database
    • Filtering data
    • Using the data form and getting subtotals
    • Setting up a criteria range and extracting records
    • Using the database functions
    • Using pivot tables

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  • Are You Being Bullied?

  • May 23, 2018, 2:30pm-4:30pm - Kerr Hall, Room 212

    Recent California legislation (AB 2053) has described abusive conduct (or workplace bullying) as, “conduct of an employer or employee in the workplace, with malice, that a reasonable person would find hostile, offensive, and unrelated to an employer’s legitimate business interests.”

    This short workshop, intended for staff members who have concerns about bullying behavior, will explore what you can do to protect yourself and where you can find support.

    Topics will include:

    • What is bullying, and what is not?
    • How can you protect yourself from bullying, or abusive conduct?  What are your options for responding and reporting?  What University resources are available to provide support?
    • How can you move forward in a working relationship iwth a former bully?

    Please bring a laptop or tablet to class.

    Taught by Nancy Heischman, Director of Conflict Resolution Services

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  • Filemaker Pro, Level 2

  • May 24 and 31, 2018; 9:00am -12:00pm - Kerr Hall, Room 8

    Suggested Prerequisite:  Filemaker 1 or equivalent experience

    Topics covered:
    • Review of FileMaker Pro, Level 1
    • Setting up relationships between mutiple tables
    • Resolving many-to-many relationships
    • Placing a portal on a layout
    • Using calculation fields to manipulate number and text
    • Create summary reports
    • Importing data to a FileMaker Pro database
    • Exporting from FileMaker Pro to Excel and Word
    • Saving copies and clones
    • Introduction to scripts
    • Resolving many-to-many relationships
    • Placing a portal on a layout
    • Using calculation fields to manipulate number and text

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  • Demystifying Financial Transactions

  • May 29, 2018; 2:00pm - 4:00pm - Room 1101, 100 Enterprise Way, Scotts Valley, CA

    A follow-up to the “What’s My Budget?” class, this session will provide a more in-depth explanation of the Financial Transactions report. The class will review the flow of information between campus financial systems, and provide guidance on decoding expenses on the Financial Transactions Report. Attendees are encouraged to bring questions specific to their own units’ financial transactions.

    Participants will get a better understanding of: 

    • The timeliness of budgetary and financial adjustments across campus.
    • The campus financial systems and how information flows between them.
    • How to read the Financial Transactions Report and where to get help when something is unclear.
    • Commonly misunderstood costs (i.e. Who pays for an employee’s terminal vacation?)

    Intended Audience: Anyone responsible for managing a budget, budget analysts and financial assistants, or staff who provide budgetary support.

    Presenters: Planning & Budget Staff

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  • Google Drive & Docs

  • May 29, 2018; 9:00am - 10:30am - Room 1125, 100 Enterprise Way, Scotts Valley, CA

    Topics covered:
    • Create a document and spreadsheet
    • Share and collaborate on a document and spreadsheet

    Note:  Participants will be using their own UCSC Google accounts.  Please bring your Cruz ID and Blue (email) password to class.

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  • Excel Charting and Linking

  • May 30, 2018; 9:00am - 12:00pm - Kerr Hall, Room 8

    Suggested Prerequisite:  Excel Basics or equvalent experience

    Topics covered:
    • Linking worksheets
    • Working with workbooks and groups
    • Auditing a worksheet
    • Working with charts

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  • Demystifying Financial Transactions

  • June 5, 2018; 9:30am - 11:30pm - Room 1101, 100 Enterprise Way, Scotts Valley, CA

    A follow-up to the “What’s My Budget?” class, this session will provide a more in-depth explanation of the Financial Transactions report. The class will review the flow of information between campus financial systems, and provide guidance on decoding expenses on the Financial Transactions Report. Attendees are encouraged to bring questions specific to their own units’ financial transactions.

    Participants will get a better understanding of:

    • The timeliness of budgetary and financial adjustments across campus.
    • The campus financial systems and how information flows between them.
    • How to read the Financial Transactions Report and where to get help when something is unclear.
    • Commonly misunderstood costs (i.e. Who pays for an employee’s terminal vacation?)

    Intended Audience: Anyone responsible for managing a budget, budget analysts and financial assistants, or staff who provide budgetary support.

    Presenters: Planning & Budget Staff

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  • Google Groups

  • June 6, 2018; 9:30am - 11:00am - Kerr Hall, Room 8

    Topics covered:
    • Setting up and managing mailing lists
    • Setting up an online discussion forum and managing forum members
    • Using Google Groups with other Google apps

    Note:  Participants will be using their own UCSC Google accounts.  Please bring your Cruz ID and Blue (email) password to class.

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  • Google Drives & Docs

  • June 7, 2018; 9:30am - 11:00am - Kerr Hall, Room 8

    Topics covered:
    • Create a document and spreadsheet
    • Share and collaborate on a document and spreadsheet

    Note:  Participants will be using their own UCSC Google accounts.  Please bring your Cruz ID and Blue (email) password to class.

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