About Staff Human Resources

Welcome to the Staff Human Resources (SHR) website.

The purpose of Staff Human Resources (SHR) is to build a strong and healthy university

We do this by:

  • Propelling the university mission

  • Engaging and developing people

  • Empowering our campus partners

  • Building trust and teamwork

  • Providing great HR services

Our vision is to excel as leaders in people management, partnership and strategy -- everyone, every day, everywhere.


Click on any of the links below to learn more about the services provided from each of the following areas:

  • Benefits: The benefits office administers and provides counseling on university health and welfare programs. This office is also responsible for Disability Management Services (DMS), including workplace accommodations, Employee Assistance Program (EAP), and Health Care Facilitator (HCF) Program.  
  • Business Administration, Policy, Projects & Resources (BAPPR): The BAPPR office processes background checks, manages personnel records, validates vacation accrual service credit, and distributes service awards. BAPPR also coordinates UC Santa Cruz winter curtailment and manages campus compliance of labor law posters. Campus-wide communications from SHR are processed through the BAPPR unit, in addition to maintenance of the SHR website. 
  • Compensation & Classification: The compensation & classification unit develops and analyzes labor market salary data; classifies occupied and vacant staff positions; implements wage changes; and provides consultation for managers, supervisors, and staff on organizational restructure, compensation planning, position descriptions, equity, and stipend requests.
  • Employee Relations: People are what make UC great. UC Santa Cruz strives to take good care of its employees and their families with good benefits, a stimulating and supportive work environment, and opportunities for professional growth and advancement. Employee Relations assists supervisors, managers and department heads with consultation on performance management, best practices in responding to performance concerns.  We also advise on appropriate corrective action and progressive discipline and applicable University policies, procedures and collective bargaining agreements related to personnel actions. Services include: organizational development; layoff planning; performance management; union relationship management; progressive discipline up to termination; probationary release; job abandonment; leaves of absence; mediation & conflict resolution; policy interpretation & administration; policy application & compliance; contract application & compliance; functional area training development & delivery; and PPSM 70 complaints.
  • Labor Relations: Labor relations provides services for: grievances; arbitrations and hearings; settlement agreements; terminations; unfair labor practice (ULP) charges; union bargaining & relationship management; union noticing; request for Information (RFI); mediation & conflict resolution; unemployment insurance hearings; demonstration operations response; contract interpretation & administration; functional area training development & delivery; and PPSM 70 complaints. 
  • HR Business Information Services (HRBIS): HRBIS serves as a small Information Technology Services (ITS) unit inside of SHR. HRBIS collaborates with other SHR units, ITS, and campus clients to remedy pain points of the campus' interaction with SHR services and look for ways to improve the overall user experience of campus clients. HRBIS also maintains the systems that SHR uses to serve clients.
  • Learning & Development: The learning and development unit provides classes, career coaching, and professional development resources to UC Santa Cruz employees. The mission is to enable employees to enhance success in their current roles as well as develop new skills to further career advancement. 
  • Talent Acquisition: The Talent Acquisition unit provides services for recruiting and hiring, including recruitment consultation, preferential rehire and special reassignment services, advertising, job fairs, applicant workshops, job offer and background check coordination, template based hires, contingent worker processing, interlocation transfer support, and new employee onboarding.

View our Staff HR Directory for detailed contact information for all Staff HR units and employees. 


If you need to locate your Employee Relations (ER) analyst, Talent Acquisition contact, Compensation analyst, or Leave of Absence (LOA) coordinator, view our Locate Your Team page.