Delivering the Layoff Notice

Delivering the Layoff Notice

Issuing the Layoff Notice can be difficult both for the employee as well as the manager. As the supervisor or manager, you can help make the process easier by being prepared to provide compassionate, transparent, and clear information. By being prepared with the following information, you will also ensure that you are able to deliver the information in a direct, respectful, and responsible way. See the following Do's and Don'ts when conducting the layoff conversation with your employee.

Do

• Speak to the employee in a private place
• Get right to the point quickly
• Recognize the employee’s contribution to the unit and to the University
• Briefly explain the reasons for the layoff
• Listen to the employee and wait for a response
• Describe the assistance available through Human Resources
• Explain the importance of understanding benefits and rehire status
• Give the employee the lay-off letter
• Clarify the separation date
• Offer support and an empathetic ear; listen without being defensive
• Schedule a later meeting to discuss logistics such as returning keys
• Be available to address the employee’s issues and concerns about the layoff

Don’t

• Engage in small talk
• Use humor
• Be apologetic
• Defend, justify or argue
• Threaten
• Identify others being laid off
• Try to minimize the situation
• Personalize the anger

In all cases, acknowledge the individual's feelings and refer them to the appropriate resources (e.g., EAP). If the conversation becomes combative, call 911 for assistance.