Management & Communication Skills

This bundle addresses the many facets of effective management. Skills span making the transition from sole contributor to a supervisory role, establishing credibility, communicating effectively, managing conflict and more.

• Leadership Foundations
• Developing Your Emotional Intelligence
• Delegating Tasks
• Communication Foundations
• Collaboration Principles and Process
• Effective Listening
• Conflict Resolution
• Decision Making Strategies
• Negotiation Foundations
• Critical Thinking
• Problem Solving
• Strategic Planning
• Essential New Skills in Customer Support