Clearly and effectively shares information both orally and in writing. Uses the most appropriate and effective medium for communicating. Adapts and adjusts messages in line with audience experience, diversity and background. Seeks input and actively listens; checks for understanding of messages.

Individual Contributor

Core Behavioral Anchors

Consistently shares accurate, timely information; takes into account audience and communication method - States opinions honestly and in a straight-forward manner; maintains open dialogue with others; actively listens - Written and verbal communications are consistently clear, concise and appropriate to the audience

• Interpersonal Communication
• Communicating with Empathy
• Communicating In the Language of Leadership
• Communication Foundations
• Business Etiquette: Phone, Email, and Text
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Managers

Management Behavioral Anchors

Speaks honestly about issues; seeks the truth about a situation, no matter how - Listens to concerns and carries them up the organizational chart; shares senior management strategies and information with employees - Sets and demonstrates high standards of integrity; practices discretion; demonstrates diplomacy and tact

• Communicating with Diplomacy and Tact
• Organizational Learning and Development
• Managing Up, Down, and Across the Organization
• Managing in a Matrixed Organization
• Strategic Planning Foundations
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